DWM Records Manager (Office of Procurement)

Posting expires: June 17, 2026

Salary range: $68,156 - $90,988

General Description and Classification Standards:

The Records Manager is responsible for ensuring systematic control of the Department of Watershed Management’s records from their creation to final disposition in accordance with all applicable legal, operational, technical, and historical requirements in a cost-effective manner. Leads process improvement efforts using data-driven methods to enhance overall quality and compliance. Collaborate effectively with internal divisions, maintaining strong communication regarding open records requests, records retention, and compliance.

Supervision Received:

Direction received is very general and focuses on end results and is typically collaborative in nature. Position manages the preservation of the Department of Watershed Management’s records and Open Records Requests (ORRs) in collaboration with directions received from the Office of Transparency and the Legal Department. 

Essential Duties and Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Develop and implement records management policies and procedures
• Ensure records compliance with legal, regulatory, and department’s requirements
• Oversee the storage, cataloging, and retrieval of records
• Collaborate with IT staff to manage digital records systems
• Conduct regular audits of records management processes
• Train staff on Records Management and Open Records Requests (ORRs) procedures
• Manage and oversee the lifecycle of records, from creation to disposal
• Coordinate with various departments to ensure records are maintained accurately
• Establish and maintain a records retention schedule
• Handle sensitive or confidential records with utmost discretion
• Develop strategies for disaster recovery and risk management related to records
• Provide support for information governance initiatives
• Maintain metadata for records to facilitate easy retrieval
• Ensure the security and integrity of records through quality checks 
• Serves as the primary point of contact for all open records requests (ORRs).
• Coordinates with legal counsel to review sensitive or exempt information for ORRs.
• Enhances organizational transparency and accountability.
• May supervise, direct and evaluate assigned staff, handling employee concerns and problems, directing work, scheduling, and counseling, disciplining and completing employee performance appraisals. 
• May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities:

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Knowledge of physical and electronic records management systems and practices
• Experience with document imaging and digitization processes
• Proficiency in data management and archival software
• Strong understanding of relevant laws, compliance and regulations
• Excellent time management, organizational and analytical skills
• Ability to handle confidential and sensitive information responsibly
• Strong communication and interpersonal skills
• Ability to develop and implement effective recordkeeping systems
• Proficiency in Microsoft Office Suite
• Strong problem-solving and critical thinking skills
• Ability to work independently and collaboratively

Minimum Qualifications:

Education and Experience - 

1. Bachelor’s degree in business/public administration or related field and 
2. three (3) years of records management of archiving experience; or any equivalent combination of education, training and experience this provides the requisite knowledge, skills and abilities for this job (an additional 4 years of work experience can substitute for the required degree). 

Licensures and Certifications – None.

Preferred Requirements – Three (3) plus years of records management experience.

Work Environment:

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements:

Sedentary work: Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, reach, or otherwise move objects, including the human body.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodation to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.