Drinking Water Compliance Analyst HQ

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.            

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

The Environmental Regulation function is responsible for the day-to-day management of environmental regulation and compliance. The function monitors the compliance of the water and wastewater network and treatment works, influences external environmental policy and manages environmental stakeholder relationships. Environmental Regulation provides expertise to the Uisce Éireann business on influencing environmental policy and managing stakeholders around environmental regulation affecting Uisce Éireann’s practices. The function provides regulatory expertise to the business, including the Senior Leadership Team, in all aspects of environmental regulation. The team provides support on legislative and regulatory changes that will affect Uisce Éireann policies in the future

The Drinking Water Compliance Team is responsible for managing the provision of drinking water monitoring processes with the centralised focus of ensuring both statutory and operational requirements are met. The team develop and support a national strategy for monitoring, sampling, and analytical services across chemical, microbiological, virus and specialist parametric criteria. 

Reporting to the Drinking Water Reporting Lead, the Drinking Water Compliance Analyst HQ is responsible for supporting the provision of quality sampling processes (all quality monitoring and analysis) for Water Services in line with both statutory and operational requirements; compiling compliance reports and assisting in the development of system solutions to meet compliance monitoring and reporting requirements. The role will be based in the HQ office. 

Main Duties and Responsibilities:

• Support the development and maintenance of National Sampling Plans. 

• Responsible for tracking delivery of the National Sampling Plan and liaising with Regional Teams to facilitate further decision making.

• Liaise with the Compliance team to identify specific system development requirements. Act as the technical point of contact for IT business analysts and developers. Undertake User Acceptance Testing of systems throughout development.

• Assist in the development and maintenance of advanced data analysis solutions to facilitate compliance data management and reporting requirements.

• Review Compliance monitoring data, incidents, compliance investigations, EPA Files and complaint data and support the HQ and Regional teams by undertaking trend analysis, reporting, and liaison to facilitate follow up activities. 

• Support national reporting arrangements with respect to compliance programmes, environmental assessments, annual environmental reports, the Remedial Action List

• Review the performance of existing data analysis and reporting systems, identify and implement appropriate improvements. 

• Interact frequently with key internal stakeholders to ensure cross functional understanding and alignment of key Compliance priorities.

• Provide regular progress updates to the Reporting Lead.

• Contribute to achieving the objectives and targets of the Environmental Regulation Team Plan, and the Uisce Éireann Business Plan.

• Generate outputs in the form or Reports, Instructions, Templates, Standard Operating Procedures etc. in standardised and consistent formats that convey data and decisions in a systematic manner.

• Ensure systems capture and align with emerging needs of the business and provide information and direction to stakeholders based on the generated outputs of the system.

• Support the generation of national monthly compliance metrics, KPIs, and statistics.

• Provide information and data in a high quality format to other functions and departments as required to support their needs.

• Ensure compliance with HSQE (Health Safety Quality Environment) procedures.

• Act as the key interface between regional and central personnel to ensure actions and information are communicated and tracked.

• Complete any other duties pertinent to the role as requested.

General Duties and Responsibilities 

• Collaboration with key internal stakeholders across the UÉ business

• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards

• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives

• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation

• Other duties as required

Knowledge, Skills and Experience:

• Relevant third level qualification and or accreditation is desirable and or relevant experience

• A minimum of 3 years’ experience in the water, utilities or similar industries is desirable

• Full Clean Irish Driving License

• Experience in independently resolving customer challenges while maintaining high service standards.

• Ability to develop effective partnerships with a wide range of stakeholders and ability to look for and listen to diverse perspectives.

• Strong analytical skills and ability to identify and analyse problems and make improvement decisions that benefit the team/communities.

• Proven track record in identifying opportunities for process improvements and innovation.

• Demonstrate the ability to fix safety issues quickly and look for improvements in line with business strategy

The closing date for receipt of applications for this vacancy is XXX.

Please note that applications submitted after this closing date will not be accepted.

*Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.