District Credit Manager

The Role:

The District Credit Manager oversees credit and collection operations within an assigned territory, ensuring timely and effective credit decisions and account resolution. This role is responsible for conducting credit investigations, performing underwriting analysis, and interpreting financial data to establish credit limits and mitigate risk. The manager monitors aging accounts, supervises collection efforts, ensures compliance with lien and bond laws, and collaborates closely with sales and district management to resolve disputes and optimize receivables performance. Additionally, this role leads and motivates a credit team, facilitates agency placements, recommends write-offs or legal action as necessary, and contributes to continuous process improvement through reporting and analysis. This position reports to the Director Credit Collections, NA and will support Ontario, Central and Western Canada Provinces.

Key Responsibilities:

• Conduct and supervise credit investigations on existing and potential customers
• Perform underwriting analysis on GC’s/owners, sureties, and other pertinent parties for new jobs
• Analyze and interpret information received from corporate financial statements, D&B, NACM and other credit services to establish unsecured and secured credit extension within assigned limits of authority
• Prepare and submit necessary monthly reports to management regarding collection issues
• Follow closely the course of aging accounts and determine action needed

• Perform and supervise all collection call activity for accounts within the assigned territory with timely follow up
• Review lien / bond filing dates to ensure compliance and protect collectability of AR
• Apprise Director of Credit & Collections on collection activity and key issues as requested
• Follow all required state/federal lien/bond laws for branches assigned
• Follow up on disputes timely and work with District Managers, Salesmen, and appropriate personnel for timely resolution
• Motivate, train, and monitor activities of assigned credit team
• Facilitate placement of accounts with collection agencies
• Recommend bad debt write offs, reserves, and legal action when necessary
• Communicate regularly and partner with District Managers, Salesman, and appropriate personnel regarding collection and next steps
• Recommend process improvements to enhance efficiency of team and department
• Ad-hoc reporting as needed

What You Will Need:

• 5+ years in the credit & collection field, construction industry preferred
• Analytical financial skills
• Bilingual in French preferred
• Excellent communication skills both oral and written
• Organizational, Prioritization, and Time Management skills
• Ability to handle stress successfully and multi-task
• Ability to work independently on assigned tasks
• Computer software skills (Windows, Office, Excel)
• Interpersonal skills and conflict resolution
• Understanding of KPI’s and performance metrics
• Ability to work as a team

Compensation: $80,000 – $100,000 CAD annually, plus benefits. Final compensation will be based on experience and qualifications. 

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