Director of HR & Payroll Mgr & Client Advocate

Serenity for Life, LLC is a growing behavioral health organization dedicated to providing high-quality, trauma-informed care in a residential treatment setting for women only. We are looking for a well rounded HR and Payroll experienced individual to manage all aspects of human resources and payroll processes for our organization.

Overview

HR This is a multifaceted leadership role which is primarily responsible for overseeing human resources for our small behavioral health organization. Human resource primary activities include: recruitment, onboarding, performance management, compensation, benefits administration, employee relations, training & development, and ensuring legal compliance with employment laws and rules specific to behavioral health. This role requires a strong understanding of HR principles.

Payroll Persons in this position are responsible for managing and processing of a semi-monthly payroll which includes maintaining employee records, assuring accurate calculations for taxes and benefits. This role requires a strong understanding of payroll systems to produce the most accurate payroll possible.

Client Advocate For this piece, individuals in this role are responsible for ensuring that the rights and needs of clients are respected and addressed. This person serves as a liaison between clients and staff, helping to resolve concerns or conflicts. The Client Advocate will help clients navigate the healthcare system while fostering a compassionate and supportive environment.

Qualifications

High School Diploma or equivalent required; Associate's or Bachelor's degree in business administration, human resources, or a related field preferred.

• At least 3-4 years of Human Resource experience
• At least 2-3 years of Payroll processing experience
• Experience in substance use disorder treatment facilities is preferred.

SHRM-CP, SHRM-SCP, PHR, or other relevant human resources certifications preferred

Essential Duties

HR Duties:

1. Lead all HR functions including recruitment, onboarding, performance management, compensation, and employee relations
2. Maintain and ensure compliance with state and federal labor laws, including FAMLI, ADA, COBRA, HIPAA, and OSHA
3. Develop and update HR policies and the Employee Handbook as necessary
4. Oversee benefits administration and coordinate with external vendors
5. Maintain files and confidentiality of personnel files and associated records within the HRIS program, and paper when and where necessary
6. Guide supervisors on HR best practices with performance management and disciplinary actions. Track reviews and processes for alignment with laws and best practices.
7. Oversee and assist with compliance and staff training requirements.
8. Conduct exit interviews and implement retention strategies

Payroll Duties:

1. Maintain and update employee records, including documentation of new hires, terminations, and changes in employment status.
2. Manage end-to-end semi-monthly payroll processing, ensuring accuracy and timely submission
3. Ensure benefit deductions and contributions are accurate and match benefit provider invoices/statements
4. Track hours, PTO, leaves of absence, and other wage-impacting records
5. Review and create payroll reports - after each payroll, monthly, quarterly, and for year-end
6. Work closely with accounting/bookkeeping and payroll service providers
7. Ensure compliance with wage and hour laws and relevant state/federal regulations
8. Assist staff with questions regarding benefits and compensation.

Client Advocate Duties:

1. Serve as the primary liaison between clients and facility staff, advocating for the needs, concerns, and well-being of clients.
2. Ensure that clients rights are upheld, providing education and guidance on grievances and facility policies.
3. Resolve conflicts or concerns between clients and staff, facilitating positive communication and outcomes.
4. Document advocacy interactions in accordance with privacy/confidentiality standards
5. Maintain client confidentiality and ensure compliance with HIPAA and other privacy regulations.

We are a non-smoking facility. No smoking is allowed on the facility grounds or in company vehicles.

As part of our commitment to providing a safe and therapeutic environment for our clients and team members, Serenity for Life requires all final candidates to successfully complete a background check and drug screening prior to employment.

Employment is contingent upon:

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  Satisfactory results from a criminal background investigation, which will include state and federal records;



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  Verification of credentials and prior employment, where applicable;



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  A negative result on a drug screening test.

We reserve the right to withdraw an offer of employment if the results of the background check or drug test are unsatisfactory or if information is withheld or misrepresented during the application process.

By applying for a position with Serenity for Life, you acknowledge and agree to these conditions and consent to the necessary screening processes if selected for further consideration.