Director, Accounting

Overview

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program
• Salary Range: $90,000.00 to $100,000.00.

Responsibilities

The Director, Accounting leads high-volume accounting operations, including Accounts Payable, Accounts Receivable, billing, cash application, and payment processing. This role is responsible for optimizing procure-to-pay and order-to-cash processes, strengthening internal controls, improving cash flow, and supporting scalable growth. The Director, Accounting partners closely with finance, operations, and technology teams to drive process improvement, resolve operational issues, and ensure accurate, timely, and efficient transactional accounting.

To perform this job successfully, an individual must satisfactorily perform each essential duty.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Direct the strategic operations of the accounts payable, accounts receivables, and cash application teams to ensure accurate and timely processing.
• Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to maximize departmental efficiency and accuracy (ie: Avg Processing time, DPO, DSO and exception rates).
• Optimize order-to-cash and procure-to-pay workflows through automation, system enhancements, and process re-engineering.
• Oversee the accurate application of customer payments and the prompt resolution of unapplied cash, short payments, and billing discrepancies.
• Formulate and enforce robust internal controls, credit policies, and collections strategies to minimize bad debt exposure.
• Govern vendor relationships and internal payment policies to ensure compliance and contract terms.
• Lead, mentor, and develop a high-performing operational accounting staff, fostering a culture of continuous improvement and professional growth.
• Collaborate with cross-functional leadership, procurement, and information technology teams to support enterprise-wide systems integration and scaling initiatives.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

Qualifications

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

• Progressive leadership experience in accounting operations, with demonstrated success managing high-volume Accounts Payable, Accounts Receivable, and Cash Application functions.
• Exhibit deep, hands-on expertise with Microsoft Dynamics 365 Business Central, including a strong understanding of its sub-ledgers, system configurations, and reporting capabilities for transactional workflows.
• Show a proven history of building, mentoring, and scaling high-performing teams, transforming transactional departments into highly collaborative and efficient business partners.
• Foster a positive, inclusive, and transparent team culture centered on psychological safety, professional development, and active recognition of employee achievements.
• Track record of leading successful system implementations, process automation, or workflow optimizations within the Business Central ecosystem.
• Display exceptional communication and interpersonal skills, with a demonstrated ability to resolve escalation issues smoothly and build strong cross-functional partnerships.
• Ability to read and interpret comprehensive and intricate research documents.
• Ability to write reports and technical correspondence.
• Ability to work with executives and communicate abstract concepts.
• Ability to present to a high level of the organization and groups outside of the organization.
• Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis.
• Must be eligible to work in the United States.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
• EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION

The position functions autonomously and directly supervise 1-7 employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION/EXPERIENCE

Minimum of a Bachelor's degree (or equivalent) and 5 years of experience preferred.  However, a combination of experience and/or education will be taken into consideration. 

LICENSES/CERTIFICATIONS

None required.

TRAVEL

Periodic travel up to 10% required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

Typically sitting at a desk or table.  Intermittently sitting, standing, walking, or stooping.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. 

Normal office situation.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.