Customer Support Senior Financial Analyst

Customer Support Senior Financial Analyst Description - Senior Finance Leader – Strategic & Business Transformation Role Make an impact where strategy, finance, and leadership meet We are looking for a high‑impact Finance Leader who thrives at the intersection of strategy, execution, and transformation . In this role, you will partner closely with business leaders, drive complex financial analysis, and lead cross‑functional initiatives that influence decision‑making at scale. This is an opportunity for a seasoned finance professional who wants to shape strategy, modernize processes, and mentor the next generation of leaders , while representing the business across regions and with external stakeholders. What You’ll Do Lead, influence, and drive results Lead and contribute expert guidance to functional and cross‑functional project teams , driving initiatives that matter. Act as a trusted financial advisor to business leaders, influencing strategic decisions across a broad scope. Perform complex to highly complex financial analysis , translating data into clear insights and actionable outcomes. Forecast financial results, anticipate risks and opportunities, and help shape forward‑looking business strategies . Represent the business unit in cross‑regional and cross‑functional planning forums , ensuring financial rigor and alignment. Represent the organization professionally with external customers and clients when needed. Transform how finance operates Define, guide, and implement process improvements and financial policies that increase efficiency, accuracy, and scalability. Lead and drive business and finance transformation initiatives , including automation and modernization. Build talent and strong partnerships Lead and oversee analysts across multiple finance sub‑functions. Develop strong internal and external relationships that enable collaboration and execution. What You Bring Experience & Education Bachelor’s or Graduate degree in Finance, Business Administration, Economics , or a related field (or equivalent experience). 7–10 years of progressive experience in finance, such as financial management, accounting, internal audit, or similar roles. Experience working with complex businesses, multiple stakeholders, and ambiguity . Technical & Business Expertise Strong knowledge of financial analysis, planning, forecasting, and modeling Deep understanding of GAAP, financial statements, internal controls, and P&L management Experience with SAP applications , KPIs. Ways of Working Clear, confident communicator who can influence at all levels Strong results orientation with the ability to prioritize and execute High learning agility and comfort navigating change Digitally fluent and curious about new tools and approaches Customer‑centric mindset with a strong sense of ownership Why This Role Matters You will shape decisions that impact the broader organization , not just report on them. You’ll tackle complex problems that require judgment, insight, and leadership. You’ll have the platform to modernize finance , elevate talent, and directly influence business outcomes. Disclaimer This job description outlines the general nature and level of work for this role. It is not intended to be exhaustive, and responsibilities may evolve based on business needs. Job - Finance Schedule - Full time Shift - No shift premium (Mexico) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "