Credit Manager - Water Credit & Collections

The Credit Manager – Water Credit & Collections position reports to the Director of Collections within the Global Business Services Team. This is responsible for the strategic direction of Credit & Collections for the Water business and manages a portfolio of $170M+ in AR. This position will be a critical business partner to the General Management, Sales, and Finance teams of the Water Business. In addition, this position is accountable for maintaining and developing sound credit policies and processes to ensure prompt, efficient collection of accounts receivable and minimization of bad debt losses. This leader will manage a team of about 10 credit associates.

What You Will Do:

• Ensures sound policies, processes, and controls around Credit Services activities.
• Partners with internal teams impacting collections (Accounts Receivable, Billing, Disputes, etc.) to ensure support, end-to-end Order to Cash process are running smoothly and identifies solutions for improvement to speed up collection efforts.
• Responsible for the Water portfolio metrics including aging (31+ days, 61+ days, 6 months+ and 1 year+ past due aging), DSO and bad debt write-offs.
• Ensure understanding of accounts driving aging/DSO and that appropriate internal and customer action plans are in place to reduce aging and root cause analysis is completed to identify and fix issues to improve cash flow.
• Prepares timely and meaningful analysis related to credit and collections activities for portfolio including, but not limited to, DSO, aged receivables, risk, and write-offs.
• Lead contact for internal and external audits and process improvement initiatives.
• Provides explanations and implements solutions to root cause problems regarding key metric reporting to keep GBS and division informed of issues pertaining to cash flow activity.
• Hires, trains, and directs staff members to align with GBS aging and DSO objectives.
• Coaches associates to use sound judgment, communicate effectively, lead internal and external customer meetings, and handle difficult customer situations; intervenes in escalated situations as necessary.
• Demonstrates urgency to resolve issues with associates, internal and external customers.
• Accountable for developing and motivating associates toward greater responsibility or advancement.

Minimum Qualifications

• Bachelor’s Degree in Finance, Accounting, Economics, or related field
• 5 years of credit, accounting and/or finance experience
• Immigration sponsorship not available for this role

Preferred Qualifications:

• 3 years of management and/or leadership experience
• Strong verbal and written communication skills and the ability to interact with multiple levels of management and across functions and divisions
• Excellent analytical, critical thinking and problem-solving skills
• Proficiency in Microsoft Office Suite software (Excel, Word, Access, Outlook, PBI), workflow software, and ad hoc reporting tools and databases and ability to transfer financial analysis into insights and action plans
• Understanding of and experience in the Order To Cash / Service to cash processes
• Strong leadership skills with the ability to manage multiple projects within given deadlines in a fast paced and complex environment
• Ability to create, implement and continuously improve and optimize processes in a changing environment
• Previous experience working in SAP
• Self-motivated and results driven

Annual or Hourly Compensation Range

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.