Credit and Collections Manager

Who Our Client Is

Our client is a growing organization focused on operational excellence, financial discipline, and strong customer relationships. They value professionals who bring sound judgment, attention to detail, and a collaborative mindset to complex financial operations.

What Our Client Needs

Our client is seeking a Credit and AR Manager to oversee the full credit and accounts receivable lifecycle for new and existing customers. This role is responsible for credit evaluation, AR health monitoring, policy enforcement, and cross-functional coordination to support cash flow and minimize risk exposure.

Who You Are

You are analytical, organized, and confident making risk-based decisions in a fast-paced environment. You balance strong financial discipline with practical business judgment and communicate effectively across teams. You are comfortable managing competing priorities while maintaining accuracy, consistency, and accountability.

What You’ll Do

Lead credit evaluation, onboarding, and account management activities across the customer portfolio.

• Evaluate new customer credit applications prior to first shipment
• Analyze financial statements, trade references, and commercial credit reports
• Establish credit limits and payment terms aligned with risk profiles
• Maintain complete and accurate customer credit documentation
• Set up customer accounts in NetSuite with appropriate structures and terms
• Produce AR reporting packages and weekly collections forecasts
• Monitor AR aging trends and identify early warning signs of payment risk
• Manage dunning and collections processes to maintain payment compliance
• Maintain watchlists and action plans for at-risk customer accounts
• Conduct quarterly account reviews for key customers
• Lead periodic credit audit initiatives across the customer portfolio
• Review and validate customer credit limits, terms, and ERP account structures
• Identify and resolve ERP data integrity issues
• Prepare audit findings and recommendations for leadership review
• Maintain and update company credit policies and approval processes
• Develop standard credit evaluation templates and documentation procedures
• Train internal teams on credit policies and escalation protocols
• Partner with Finance, Customer Care, Sales, and Legal on customer account matters
• Provide credit and AR data support for financial close and reserve calculations

This role works closely with Finance, Customer Care, Sales, and Legal teams. Candidates must be able to maintain strong collaborative relationships while enforcing credit standards and escalating risk concerns appropriately.

What You’ll Need

• 5+ years of experience in B2B credit, accounts receivable, or commercial finance
• Bachelor’s degree in Accounting, Finance, or related field
• Strong credit analysis and risk assessment experience
• Experience developing and improving financial processes
• Advanced Excel and data analysis skills
• Experience working with ERP systems, preferably NetSuite
• Excellent written and verbal communication skills
• Strong organizational and documentation abilities
• Ability to work cross-functionally with Finance and Customer Service teams

What They Offer

• Competitive salary and benefits package
• Professional development and career growth opportunities
• Collaborative and innovative work environment
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement savings plan with company match
• Paid time off and company holidays

Equal Opportunity Statement

Our client believes that diversity fuels innovation, strengthens teams, and drives success. They are committed to fostering a workplace where every individual—regardless of background—feels valued, respected, and empowered to thrive. Discrimination or harassment of any kind is strictly prohibited.

Our client does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by applicable laws. Their commitment extends beyond compliance; they actively cultivate an inclusive culture where diverse perspectives are welcomed, and every employee has an equal opportunity to contribute and succeed.