Credit & Collections Analyst

GENERAL DESCRIPTION OR SUMMARY

The   Credit Analyst’s responsibilities include assisting with the credit   investigation process for new customers, auditing existing customer accounts,  ensuring timely payments, and maintaining customer files; fulfilling clerical   duties which may include filling, data entry, and other duties determined by   the Credit and Collections Manager.

ESSENTIAL JOB FUNCTIONS

• Assist   with the credit investigation process for new customers including requesting   credit references, analyzing credit reports, and contacting customers if additional   information is needed, upload documents, and notate all information obtained   during the credit investigation process into OneNote.
• Setup   new customer accounts and recommend credit lines and terms..
• Review   customer files and request updated paperwork if needed. 
• Audit   sales volume/payment history and recommend credit line adjustments to the   Credit and Collections Manager as needed.
• Contact   customers with past due balances to ensure timely payments.
• Document   daily collections activity.
• Respond   to customer requests such as but not limited to providing invoice copies,   statements, and researching payment discrepancies.
• Work closely   with team members and salespeople to resolve customer issues.
• Update   and maintain prospect and project tracking spreadsheets.
• Enter and   update project information as needed into the Commercial Credit and   Collections Services (NCS) system to ensure lien rights are protected.
• Special projects/tasks deemed necessary as needs arise.
• Perform additional assignments per the Manager’s direction.

QUALIFICATIONS, EDUCATIONAL SKILLS and EXPERIENCE 

• 2+ years of experience with commercial credit and collections, administration and clerical duties.
• Must be detail oriented with the ability to   multi-task and maintain a strong focus on quality, accuracy, and attention to   detail.
• Proficiency in PC skills including MS Office (Excel, Outlook, Word, OneNote) with the ability to quickly learn new systems.
• Strong analytical and organizational skills.

PHYSICAL DEMANDS 

• Requires regular sitting, reaching, walking, talking, standing, stooping, kneeling, crawling, and keyboarding.
• May occasionally lift/or move up to 25 pounds.
• Includes close, distance and peripheral vision, depth   perception and color vision with ability to adjust focus.
• Reasonable accommodations may be made to enable   individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT

• Work environment characteristics are representative of   those an employee encounters while performing the essential function of the   job.
• Noise level is usually moderate.

NOTE: The above statements are intended to describe the general nature and work level being performed by individuals assigned to this position; It is not an all-inclusive list of duties. Press Glass, Inc. reserves the right to cross-train between departments to meet the ongoing needs of the company. All personnel may be required to perform duties outside of their normal responsibilities/departments from time-to-time as needed.

Press Glass is not accepting unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for this position.