Credit & Collections Analyst

Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.

Who We Are:

KSL is Utah’s leading local news source across digital and broadcast platforms, delivering trusted, award‑winning journalism through KSL.com and KSL‑TV. We provide in‑depth local reporting, investigative journalism, and up‑to‑the‑minute coverage that serves communities across the state. Committed to being a trusted voice of light and knowledge, KSL helps Utahns stay informed, connected, and engaged with the issues that matter most.

Position Overview:

The Credit and Collections Specialist will be responsible for management of collections, evaluation and issuance of credit, and coordination of accounts receivable and billing functions for all Bonneville markets. Critical to success in this position is the ability to communicate clearly and work collaboratively with all markets and levels within the organization.

Note: Work configurations are subject to change based on business needs and at company discretion.

• This position is a remote role. Specific hybrid schedules will be determined based on business needs and evaluated by managers and senior management.

What You Will Do:

Primary job duties will include, but are not limited to:

• Assist in the collection of Key Accounts
• Work with Executive Vice President, Chief Financial Officer on problem accounts, sending demand letters and establishing payment plans for delinquent accounts.
• Make outbound calls at levels that effectively reduce DSO and delinquency ratios.
• Establish an efficient system for timely follow-ups for both internal and external clients.
• Contact clients to ensure receipt and accuracy of monthly invoices.
• Annotate ERP system with account status information.
• Participate in monthly aging review calls with sales management teams.
• Manage the onboarding and maintenance of new and existing clients
• Perform Credit Evaluations
• Assist with the accurate and timely posting of cash
• Assist with invoicing and reconciliations
• Manage billing adjustment and refund process
• Manage the resolution of discrepant and aged items >150 days
• Establish an efficient system for timely follow-ups for both internal and external clients.
• Assist with ongoing process improvement initiatives
• Complete month-end accounting processes in accordance with close calendar
• Maintain a positive and cooperative rapport with staff, management, and clients. 
• Cross-train in other areas as needed.
• Other duties as assigned.

Skills and Experience We Are Looking For: 

• Bachelor’s degree or equivalent business experience.
• Strong analytical skills in the area of financial analysis.
• Ability to manage key Accounts Receivable Processes.
• Computer literate with working knowledge of Excel, Word, and Adobe acrobat and industry software (Wide Orbit, Marketron)
• Proficient in the use of 10-key calculator.
• Reliable, responsible, dependable, able to fulfill obligations.
• Ability to learn quickly.
• Detail-oriented.
• Ability to understand and follow instructions and work with minimum supervision.
• Effective time management skills; ability to multitask and prioritize proactively and ability to produce high quality work in a fast-paced environment. 
• Strong self-motivation, well organized, and dependable.
• Project professional, business-like demeanor in person, over the telephone and through e-mail.
• Proven ability to work autonomously as well as establish effective communications and working relationships with co-workers and others while performing job responsibilities.
• Ability to exercise good judgment and make a positive impact on department’s productivity.
• Assist other employees with special projects.
• Maintenance and organization of files.
• Experience with Wide Orbit or Marketron a plus.

Physical Demands:

• Receive, process, and maintain information through oral and/or written communication effectively.
• Manual dexterity and fine motor skills to operate computer keys and general office equipment.
• Ability to work on a computer for prolonged periods of time. Access to a reliable internet connection.
• Sit and/or stand for extended periods of time.

Compensation: $25.00 - $33.00 per hour. Compensation to be determined by multiple factors including but not limited to evaluation of the experience, knowledge, skills, and abilities of the applicant along with internal equity and alignment with market data. 

What We Offer You: Check Out Our KSL Benefits!

Employees at KSL can enjoy a broad offering of benefits, including:

• Robust, affordable medical, dental and vision coverage with no wait period for enrollment
• 401(k) with Company match and employer-funded retirement account, both fully vested from day one
• Paid leave for new parents under our Medical Maternity (8 weeks) and Parental Leave (8 weeks) benefits
• Opportunities to apply for tuition reimbursement
• Paid time off for vacation (120 hours accrued per year) and sick leave (80 hours accrued per year) in addition to 12 paid company holidays per year
• Paid time off for volunteering (40 hours per year)
• Employee Assistance Program (EAP) services
• Access to an entire team of free financial planners
• Matches on contributions to charitable organizations after one year of service
• Continuous growth and development opportunities
• Dynamic team culture that values teamwork, having fun, and collaboration

KSL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Minority/female/disability PWDNET/veteran are encouraged to apply.