Controller

Job Summary: Responsible for the day-to-day financial operations of the organization including general accounting, reimbursement, budgeting and forecasting, internal and external audits, account reconciliations, financial statement preparation, fixed assets, A/R, A/P including tax, yearly and monthly closings, cash management, and implementation and maintenance of accounting systems for the control of hospital assets and the preparation of complete and accurate financial information/records. Collaborates heavily with other departments and leaders including patient financial services and revenue cycle, materials management, human resources and payroll, as well as others. Assists CFO in providing financial guidance to operating and administrative departments.

QUALIFICATIONS:

1. Bachelor’s degree with major in accounting, business or finance. CPA and/or MBA preferred.

2. Minimum of four to six years experience in health care financial management.

3. Knowledge and experience in reimbursement, internal audit, budgeting, financial analysis, managed care contracts, management information systems.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

1. Excellent interpersonal skills to relate effectively with department directors, board members, physicians, administration, employees, external auditors, banking officers, industry representatives, service providers and vendors.
2. Understanding third-party insurance reimbursements.
3. Ability to deal effectively with patients, insurance company personnel and others.
4. Must possess excellent analytical skills. Must be able to read, analyze, and interpret complex numerical data, as well as legal documents, federal and state regulations and industry documents.
5. Must be computer literate, familiarity with computer accounting systems preferred.
6. Demonstrated ability to lead effectively and ethically, at time under pressure or deadlines. Able to develop and manage a team and to establish and maintain effective working relationships at all levels in an organization. Work closely with executive management to relate financial information regarding operational activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core Leadership Standards & Competencies

• Establishes and achieves goals and objectives for the department consistent with organizational goals. Develops and tracks department KPIs and reports to CFO.
• Prepares and adheres to an annual operating and capital budget for department/unit and manages the staff and department consistent with budgetary goals.
• Assures a workplace environment and culture that optimizes patient care and patient safety to reduce the likelihood of health care errors.
• Promotes and encourages a workplace environment that embraces a customer service philosophy in interactions with all patients, visitors, staff and vendors.
• Demonstrates a workplace that is committed to the Brattleboro Retreat’s mission and core values as outlined in the strategic plan.
• Fosters a teamwork approach when problem solving.
• Insures appropriate staffing levels.
• Creates the department’s Annual Operating Plan and follows through on action plans.
• Effectively hires, retains, motivates, praises and disciplines staff as appropriate.
• Insures appropriate staffing levels with competent, team-oriented employees.
• Performs effective and timely annual performance evaluations of staff.
• Provides ongoing coaching, mentoring, recognition and feedback to all staff.
• Responsible for effectively communicating organizational information to staff.
• Plans and implements staff development activities. Provides education to staff on performance improvement plans and patient safety initiatives.
• Ensures that staff is competent and up to date with required mandatories.
• Responsible for effectively supporting, championing and communicating strategic organizational initiatives to staff, particularly in the area of quality service and patient safety.
• Demonstrates an ability to lead cultural change for staff.
• Maintains performance improvement activities for department/unit and collaborates as necessary with hospital leadership in developing, implementing, reviewing, revising and monitoring performance improvement activities.
• Identifies, collects, and reports relevant statistical data to reflect the activities of the department and staff.
• Establishes and maintains policies, procedures, and documentation standards for the department.
• Follows all organizational policies and procedures 
• Prepares and adheres to an annual operating budget for department/unit and manages the staff and department consistent with budgetary goals.
• Attends required management meetings and in-services.
• Completes required mandatory education, e-learning courses assigned to improve skills and professional development courses required to maintain competency.

 Department Specific Competencies

• Implements financial policies and procedures and other internal controls in accordance with GAAP to provide for the control and safeguard of hospital assets and assure that financial and internal controls are in place and functioning, which will provide assurances that financial records are accurate and reliable.
• Provides financial analysis of operations to identify areas for cost reduction, improved cash flow, and revenue enhancement.
• Directly manages personnel in the General Accounting Department and has the responsibility to evaluate performance and determine training requirements to ensure the highest level of skill necessary to meet company objectives. Additional responsibilities include interviewing and hiring employees; planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
• Manages short- and long-term cash flow for organization. Disperse of and transfer of funds as needed and per policy.
• Coordinate Finance Department’s role in yearly audit by external auditors. Work closely with external auditors during entire audit to meet their needs, and answer questions they might have regarding the financial Statements. Complete auditor’s questionnaires, and variance analysis.
• Prepare financial statements, operating budgets, forecasts, and cash management reports. Analyze monthly financial statements and report variances. Provides timely, complete and accurate financial reports and analyses for presentation to the monthly board of managers’ meeting including confidential memorandum. Participate in the Finance Committee meetings of the Board of Trustees.
• Assist department heads with budgetary management and supervision. Participate in cross-functional teams for continuous company improvement, problem-solving, and process analysis; strategic and operational plans for control, management, and improvement.
• Actively participate in G/L and financial system design, implementation, and on-going enhancement with a special emphasis on work efficiency.
• Remain current on updates relating to regulated industry trends and analysis. Professionally represents the hospital in community and professional organizations related to financial management.