Compliance Manager

Position Summary

The Compliance Manager is responsible for ensuring the company is in full compliance with the requirements of investors, secondary market agencies, federal, and state regulatory agencies, and assists with audits. The Compliance Manager is responsible for overseeing changes to guidelines and requirements and making recommendations for updates to company policies and procedures. 

Essential Responsibilities

• Identifies and manages the results of compliance and ethics efforts of the company and maintains the Company’s CMS (Compliance Management System), providing reports to the senior management team, auditors, and regulators as required. 
• Manage State/Federal/Agency examinations.
• Assist operations and sales with compliance-related questions.
• Develops, initiates, maintains, and revises policies and procedures for the company to conform with regulations, working with department managers to ensure that our processes and procedures are followed. 
• Identifies potential areas of compliance vulnerabilities and risk. Recommend corrective action plans to resolve problematic issues and provide guidance on how to avoid similar situations in the future, working with the CCO. 
• Develops/recommends new policies, procedures, and training programs as needed for the Company. 
• Review Fair Lending Analysis along with matched pairs to determine compliance and make any recommended changes, if any. 
• Participate in establishing departmental goals with organizational vision and goals.
• Responsible for a prominent level of confidentiality and security while overseeing personal and professional information; verbal and/or written documentation. 
• Works closely with all staff within the department as well as throughout the business and participates in process improvement activities.
• Recertification process for agencies/investors
• Additional tasks as assigned.

Knowledge, Skills, and Abilities

• Demonstrated knowledge of all CFPB rules and regulations, as well as regulations promulgated by all applicable regulatory agencies. 
• Ability to interpret and communicate regulatory guidance.
• Ability to adapt and display strong project-management skills with a proven ability to coordinate across departments and functions.
• Ability to develop and implement compliance policies, programs, and procedures.
• Ability to read, write, and communicate at a level consistent with the requirements of this position. 
• Ability to clearly organize compliance information, understand relevant laws, identify, and fix any discrepancies that may arise. 
• Ability to manage multiple tasks and meet deadlines in a fast-paced, stressful environment. 
• Ability to draft accurate reports and documents; holds self to an elevated level of quality. 
• Must be initiative-taking and enthusiastic to obtain personal and company goals. 
• Ability to stay organized to easily retrieve information and documents as needed. 

Supervisory Responsibilities

Direct reports: Vendor Management Supervisor, ECOA Supervisor, and Compliance Generalists

Experience and Training

• Degree in business and/or professional accreditation in Mortgage Banking, such as (CMB, CRCM, or CMCP) preferred.
• 7 years’ experience in a leadership role with a financial institution, with a minimum of five years at the management level. 
• A minimum of ten years’ experience in the mortgage industry, preferred. 
• Proficient with MS Office, including Word and Excel. 
• Must maintain annual certification or industry standard training according to company policies. 

Physical Demands and Work Environment 

Physical Demands:

•  Mostly sedentary, however, while performing the duties of this job, the employee is occasionally required to walk; reach with hands and arms; stoop; talk and hear. 
• Extensive reading and computer use is expected more than 50% of the time. Receiving and expressing detailed information verbally, in person and by telephone is essential. Must be able to verbally communicate effectively with others.
• Occasionally lift and/or move up to fifteen pounds. 
• Regular attendance is necessary and essential to this position. 

Work Environment:

• While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. 
• Care must be observed while driving – absolutely no texting while driving. 

Job Dimensions

Internal Relationships: Compliance department staff and all supervisors.

External Relationships: Compliance vendors, state/federal agencies, and other regulatory agencies.

Why is Ruoff Mortgage the right career choice?

• At Ruoff Mortgage, we truly believe that where you work and loving your job matters, so you will receive all the vital resources necessary for your career to take off! Our team is focused on helping our clients achieve their home borrowing goals while providing our employees with a rewarding, professional experience, and a friendly team-oriented work environment.

We offer a comprehensive Ruoff Total Rewards benefits package designed to support the well-being and success of our employees.

• Health & Wellness: Enjoy comprehensive health insurance plans, including medical, dental, and vision coverage, to keep you and your family healthy.
• Retirement Savings: Take advantage of a 401(k) plan with company match to help you plan for your future.
• Paid Time Off: Benefit from paid vacation, holidays, and sick leave to ensure you maintain a healthy work-life balance.
• Professional Development: We support your growth with training, education, and opportunities for career advancement.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.

We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.