Compliance Manager

Job Description

Kraft Heinz, the company

The Kraft Heinz Company is the fifth largest food and beverage company in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We are a globally trusted producer of delicious foods for 150 years, and we provide high quality, great taste and nutrition for all eating occasions whether at home, in restaurants or on-the-go. The Kraft Heinz Company manufactures and markets food and beverage products in the United States, Canada, Europe, the Middle East, Africa, Latin America, Australia and throughout Asia-Pacific.  Our products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, and other grocery products, as well as infant and nutrition products.

As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Our iconic brands include Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Planters, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Cracker Barrel, Classico, and McCafé, among others. We sell products through our own sales organizations and through independent brokers, agents, and distributors to convenience stores, drug stores, value stores, bakeries, pharmacies, mass merchants, club stores, foodservice distributors, and institutions (e.g., hotels, restaurants, hospitals, health care facilities, and certain government agencies) as well as to chain, wholesale, cooperative, and independent grocery accounts.

No matter the brand, we are united under one vision: To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 39,000+ teammates around the world, making food people love. Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people. Every day, we are transforming the food industry with bold thinking and unprecedented results. If you share our passion -- and are ready to create the future, build on storied legacy, and participate as a conscientious global citizen -- there’s one thing to do: join us.

Our culture of Ownership, Meritocracy and Collaboration

We’re not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry intern to senior leader -- to own their work. We believe that we share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – and we apply this to every situation, every day. As part of Kraft Heinz, you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given opportunity to leave a mark and build a legacy. But you won’t do it alone. You’ll be supported by a thriving group of teammates in over 40 countries around the world, and our collective, collaborative spirit fuels our incredible progress every day.

Job Overview/Scope:

Under the direction of the QA Manager, the Quality Compliance Manager is responsible for monitoring and maintaining the plants’ Quality systems to ensure compliance to Kraft Heinz policies, regulatory, federal, and state laws.  Assists in the identification and achievement of facility Quality KPI’s through appropriate corrective/preventive actions, and, continuous improvement initiatives.  Leads all internal and external auditing activities and follow-up.  Acts as the Site QCMS/ISO coordinator.  Keeps informed on HACCP and net contents changes, acts as a resource to ensure regulatory requirements are adhered to.  Provides Quality support during major commercialization projects, assists in new Quality system program implementations.  Reports directly to the Quality Systems Manager and serves as backup to the Quality Manager.

Primary Responsibilities:

• Manages all internal and external inspections/regulatory visits.  Leads audit preparation activities, accompanies inspector, and completes necessary reports and posting. Performs follow up activities to non-conformances found and provides responses as appropriate.  Trains Site on proper inspection procedure practices.  Assist in ensuring the facility is inspection ready at all times.

• Plans, defines, and, directs the Site auditing control program to ensure compliance to all procedures and policies to ensure compliance to regulatory, federal, and local laws. This includes identification of facility Quality KPI’s, corrective/preventive action and continuous improvement initiatives.  Trains and mentors site Auditors to ensure program goals are met.

• Manages the onsite laboratory in execution of approved methodologies, to ensure timely and accurate reporting of product wet chemistry, grading, and micro as well as environmental sampling to monitor sanitation effectiveness. 

• Manages execution of site Food Safety Quality Program (QRMP) and HACCP programs

• Participate in the QRMP audit and assist in the development of procedures and corrective actions

• Oversee and lead the implementation of the QRMP (Quality Risk Management Process) system and operational standards as outlined in the plant accountability list.

• Accountable for the Safety, Health and Environmental systems and operational standards to ensure compliance as it is outlined in our policies/procedures and processes.

• Acts as the Site QCMS/ISO coordinator.  Monitors and maintains plant QCMS program by complying with current Kraft Heinz and ISO Standards.  Ensures all internal procedures, processes are accurate and performing to expectations.  Works with internal auditor(s), and, document coordinators(s) to ensure compliance and system improvements. 

• Provides Quality/Sanitation support for major project commercialization’s from a regulatory, and, Kraft Heinz procedural perspective.  Periodically audits to ensure appropriate steps, forms, and approvals are completed. 

• Manages Quality systems associated with eQCMS, and, Plant Quality team sites to provide access to corporate links easily. Supports the updating of Quality refresher training (e.g. GMP’s, allergens, hold/release, Special Situations) as needed.

• Conduit between Plant and Corporate Manufacturing Quality, Sector Quality, Regulatory. Ensures Quality policies are understood and communicated to Site employees.

• In the event that the Quality Manager is not available, this individual will act as the quality contact.

• Other duties as assigned.

Requirements

• Minimum 5 years of experience in Quality Assurance, Food Manufacturing, or other technical environment.

• Bachelor's Degree in Food Science or equivalent degree, required.

• Must be able to work shifts, weekends, and all required overtime.  Prompt and regular attendance. Walk, sit, stand, climb, work near moving equipment, occasionally lift up to 25lbs, operate a computer, keyboard/typing, communicate in-person and via telephone, complete paperwork responsibilities.

• Strong leadership, technical, communication and organizational skills required along with attention to detail.

• Advanced knowledge of quality systems, procedures, & policies helpful. Handle multiple assignments, develop work plans, & prioritize.

• Knowledge of statistical processes.

• Detailed-oriented.

• Effective communication skills (oral written and verbal).

• Planning and organizing skills.

• Successful candidates must possess a positive focus toward solutions with emphasis on preventative pro-active measures and team-building.

• Demonstrate ability to work with cross-functional groups.

EEO Statement

Kraft Heinz Company, Inc. is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. As an equal opportunity employer, Kraft Heinz Company, Inc. is committed to a diverse and inclusive workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American’s with Disabilities Act of 1990.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.