Compliance Manager

Salary: $65,000 - $85,000

This highly collaborative position plans, manages, and coordinates compliance activities at JFS to ensure adherence to ethical or regulatory standards. Monitors and reports results of compliance and ethics investigations, updates, training, and audits to senior management. Works with the Executive Management team to implement an effective compliance program. Acts as the Agency’s Custodian of Records. 

Essential Functions:

• Regularly reviews and updates the Corporate Compliance Handbook that provides all JFS employees, interns, independent contractors, and Board of Directors guidance in ethical and professional conduct.
• Develops, implements, coordinates, and maintains a Risk Management Plan to assess and address the Agency’s compliance risk. Works with the Senior Leadership Team to update regularly.
• Reviews documents/processes for compliance. Drafts, implements, revises, and enforces company policies as needed.
• Audits processes, practices, and documents to identify vulnerability and risk. Develops/implements corrective action plans for the resolution of issues and provides general guidance for avoiding or dealing with similar situations in the future.
• Collaborates with external auditors, Chief Human Resources Officer, and Chief Operating Officer to direct compliance issues to appropriate existing channels for investigation and resolution.
• In consultation with Chief Human Resources Officer and/or Chief Operating Officer, coordinates with general counsel as needed to resolve difficult legal and compliance issues.
• Ensures proper reporting of violations or potential violations to duly authorized agencies as appropriate and/or required. 
• Remains abreast of the status of all compliance activities and identifies trends.
• Manages compliance incident reporting and response activities, including HIPAA incidents and breaches, ensuring timely investigation, risk assessment, regulatory reporting, and collaboration with leadership and designated compliance officers. Maintains accurate records of agency incident reports.
• Works with the Director of Mental Health, Clinicians, and the Facilities Manager to approve medical record requests.
• Works with the Chief Human Resources Officer and others as appropriate to develop and maintain effective compliance training programs, including appropriate introductory training for new employees and ongoing training for all employees and managers.
• Monitors the performance of the compliance program and related activities on a continuing basis, taking appropriate steps to improve effectiveness.
• Coordinates the vendor and government fee for service contract submission process, as needed, and files the fully executed agreements. 
• In conjunction with approval from the Chief Operating Officer, Chief Human Resources Officer, and legal counsel if needed, reviews and interprets laws, regulations, and contract language to address agency needs.
• Works with appropriate staff to review and update the Business Continuity and Disaster Recovery plans.
• Escalates alleged violations of rules, regulations, policies, and procedures to the appropriate channel. Makes recommendations for the initiation of investigative procedures. Develops and oversees a system for the uniform handling of such violations.
• Keeps abreast of internal standards and business goals to align compliance program with overall agency strategy.
• Maintains a document and record control system for policies, procedures, and forms to ensure documents are reviewed and updated on a regular basis.
• Manages day-to-day operations of the compliance program.
• Other duties as assigned.

Qualifications:

Education/Experience:  

• Preferred bachelor’s/master's degree in business administration, related field, or equivalent work experience.
• Preferred minimum five to seven years' experience in compliance, preferably in a nonprofit.
• Knowledge of legal compliance requirements and controls, including HIPAA and risk management requirements.

Other: 

• Ability to work effectively in a team environment as well as autonomously.
• Familiarity with industry practices and operational, financial, and quality assurance procedures and regulations.
• Effective verbal and written communication skills.
• Strong attention to detail.

Certification/Licensing:   

• Certified HIPAA Professional, preferred.

Supervisory Responsibilities:  

• None.

Work Environment:  

• In-Office Position: Work is primarily performed in our office at 3201 South Tamarac Dr., Denver 80231. Work hours are primarily during regular business hours, but some evening or weekend work is required to meet program or client needs.
• Essential physical requirements: Frequently sitting and typing. While performing the duties of this job, the employee is regularly required to communicate and use standard office equipment.
• Physical effort/lifting: The employee may occasionally be required to lift up to 20 pounds.

*If requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. 

COVID-19 considerations:

Must be fully vaccinated for COVID-19 (proof required), subject to legally required exemptions.

Agency Overview:

JFS is a nonprofit human services organization that serves anyone in need, regardless of their circumstances or religious beliefs. We believe in a shared responsibility to support impactful changes throughout our community.

Founded 154 years ago, we offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, disability services, and farming. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services, all from one organization. We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs. 

JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal/ID Theft, supplemental insurances, agency-paid Life/LTD, Employee Assistance Programs, 401(k), 16 paid holidays, and a generous leave program.

To Apply:

Interested candidates are asked to submit a resume at https://www.jewishfamilyservice.org/about/careers.