Compliance Manager

Purpose:

The Compliance Manager reports to the AVP of Compliance Management regarding the compliance management function of his/her assigned duties. Compliance Management refers to the compliance oversight of the Bank’s business lines, including its Strategic Partners (“SPs”). This role supports the Bank’s Compliance Management System (“CMS”) and includes developing and maintaining effective compliance policies and procedures and identifying and mitigating compliance risks for the Bank.

Tasks:

• Provides regulatory/risk advice to managers in response to questions in an easy-to-understand way.
• Performs risk assessments to determine current risk levels and risks associated with the Bank’s products and services, lines of business and SPs, considering additional factors.
• Reviews and approves marketing material and customer facing correspondence, and research regulations pertaining to the review.
• Oversees compliance training completion reports of Bank and/or SP employees.
• Validates SP annual compliance training program ensuring it is comprehensive, relevant, and appropriately covers applicable laws and regulations.
• Assists business lines and SPs in developing or revising policies and procedures to reflect current regulatory requirements and Bank’s expectations.
• Reviews, analyzes, and reports to management regarding complaints, disputes, fraud, and other reporting metrics available through the assigned business lines of Loan Programs to detect potential compliance concerns.
• Maintains a comprehensive understanding of the assigned business lines, including Loan Programs, SPs, CMS, and operating environments.
• Reviews and effectively communicates program changes to management and the Board of Directors.
• Completes annual regulatory compliance training assignments by their respective due dates.
• Response to customers regarding written disputes and/or complaints in a timely manner.
• Prepares accurate monthly reporting metrics for the Board, as well as Audit and Compliance Committee packets on time.
• Stays informed on the regulatory environment and emerging industry trends, regulatory changes, and other relevant laws and statutes. 
• Attends and participates in off-site training events and SP site visits as assigned.
• Facilitates compliance vendor management and due diligence oversight, including vendor contract review, SP corporate governance and vendor onboarding process oversight, vendor compliance risk assessment, regulatory applicability assessment, in alignment with the Bank’s CMS.
• Conducts due diligence. Makes recommendations pertaining to the on-boarding of new Loan Programs and SPs; including the review and alignment policies, procedures, internal controls, and other due diligence activities as though those activities are overseen within the Bank.

Knowledge, Skills, and Abilities:

• Knowledge of Federal Regulations and how regulations apply to bank programs; including: UDAAP, ECOA/Fair Lending, TILA, TISA, FCRA/FACTA, Privacy (GLBA / RFPA), SCRA, MLA, ESIGN, FDCPA, TCPA, CAN-SPAM, EFTA, EFAA, and other deposit regulations, & lending laws and regulations. 
• Knowledge and/or experience with federal regulatory requirements for Private Education Loans, including compliance covering special disclosure standards and operational limitations for private education lending.
• Experience working with auditors and regulators (i.e., FDIC, UDFI).
• Ability to analyze, manage and resolve complex issues with attention to detail.
• Must have good people-management and interpersonal skills, including the ability to work well in a team or individually.
• Knowledge and understanding of the CMS framework.
• Skill to identify, correct and resolve banking regulatory and fraud issues.
• Ability to read, analyze and interpret professional journals, technical procedures, governmental regulations, and legal documents.
• Assertive self-starter, with exceptional verbal and written skills, organized and able to work independently.
• Must be able to appropriately prioritize time, manage multiple tasks and work effectively under tight deadlines.
• Demonstrates high integrity and excellent judgment.

Required Education / Experience / License:

• Bachelor’s degree in Business Administration, Finance, or related field; or equivalent related experience.
• Three or more years of consumer compliance experience working in a bank or other financial institution.

Preferred Education /Experience / License: 

• Master’s degree or JD degree with emphasis in business, compliance, or related field.
• Certified Regulatory Compliance Manager (CRCM) is preferred.
• Demonstrated ability to manage and lead.

Minimum Essential Requirements:  

• Sit or stand at a computer for extended periods of time and look at a computer screen for several hours a day.
• Work at an assigned FinWise office location.
• Communicate with others in person, on the phone, virtual meeting, and email.
• Maintain confidentiality.
• Lift 20 lbs.
• Maintain regular and punctual attendance.
• Work overtime as assigned.
• Travel overnight as required.
• Work cooperatively with others.
• Driving during the workday.
• Comply with all company policies and procedures.

Background checks are required on all bank employees due to the accessibility of Personally Identifiable Private Information.

FinWise is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status.

FinWise provides reasonable accommodations to the known disabilities of individuals in compliance with the Americans with Disabilities Act. For accommodation information or if you need special accommodations to complete the application process, please contact the Human Resources Department at (801) 545 - 6041.

Qualified applicants with criminal history and conviction records will be considered in accordance with legal requirements.