Compliance Manager - Administration

Carolina Family Health Centers • Wilson, NC • Full Time

Posted on Sat, Jun 6, 2026

Come join our “Family” and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy, and dental services as an integrated model that provides a comprehensive approach to care for our patients. Position Overview The Compliance Manager assists and oversees the compliance activities, including but not limited to quality reporting, risk management assessments, employee compliance training, incident tracking, policy and procedure management. This candidate will have a working knowledge of HIPAA, electronic health record systems, medical terminology, billing and coding and be familiar with the concepts of risk management and quality improvement. THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY. Essential Tasks

Assists the Chief Compliance Officer in overseeing and monitoring the Corporate Compliance Program and activities including but not limited to, quality reporting; risk management assessments; employee compliance training; incident tracking; policy and procedure management; and Patient Centered Medical Home and Federal Tort Claims Act application and activities.
Provides direct supervision to the Compliance Associate I/II and CQI Associate. This includes but is not limited to interviewing, hiring, providing training and orientation, distribution and determination of responsibilities, and the on-going evaluation of the staffs’ performance.
Monitors and reports staff productivity and adherence to corporate policy, procedures and established workflows. Address deficiencies in a timely manner.
Conducts staff education and training on compliance topics. Ensures employee attendance and training material is documented.
Conducts audits and utilizes the electronic health record system and software systems to generate reports (i.e. Epic, Imprivata, Excel, Power BI, Taboo, etc.).

Experience and Education

Bachelor’s degree in Healthcare Administration, Health Information Technology, Public Health or other similar degree
Must have at least one year supervisory and conducted in risk management and quality improvement/quality assurance activities including reporting and analytics.
Must have the ability to communicate effectively with medical professionals, third party vendors and patients, in writing, in person and by telephone.
Proven computer skills required for the production of correspondence, forms, reports and spreadsheets.
Must be proficient in Microsoft Excel and Microsoft Word.
Experience with Electronic Health Record systems.

Schedule Monday to Friday 8 am – 5 pm 8-hour shift On site Physical Requirements

Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead.
May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift.
Frequent computer work required.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

Job Type Full-time License/Certification

None

Base Pay Overview The starting pay for this position is $65,520.00 annually. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.

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