Compliance Analyst II, Third Party Products

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What We Do

At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.

Who We Are

CardWorks, Inc. is a diversified consumer finance service provider and parent company of CardWorks Servicing, LLC, Merrick Bank and Carson Smithfield, LLC.

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans.  We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Merrick Bank is an FDIC-insured Utah Industrial Loan Bank.  Merrick operates three main business lines:  credit cards, recreational lending, and merchant services.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary:

Our Compliance organization is forward-thinking, embracing efficiency and modernization rather than relying solely on traditional regulatory approaches. Our culture is rooted in teamwork, transparency, and open collaboration—where your voice is valued.
In this role you will support our overall Compliance Management System activities of Merrick Bank (the “Bank”) by designing, operating, monitoring, and continuously improving the framework that ensures the bank complies with applicable laws, regulations, and internal standards.
The Analyst II operates with limited supervision, independently executes compliance testing and risk assessments, leads components of the Compliance Management System (CMS), and serves as a primary compliance contact for assigned products, processes, or initiatives. The role requires structured thinking, comfort navigating ambiguity, and sound risk judgment. This position emphasizes analytical problem-solving and contributes to program design, risk identification, and continuous improvement, not solely execution.

Essential Functions:

• Execute and enhance components of the Bank’s Compliance Management System (CMS), including development and refinement of the overall compliance oversight program.

• Develop and maintain comprehensive testing plans for compliance related risks throughout the Bank, including designing key risk indicators and metrics associated with all risks with compliance impact, including cross-functional processes with compliance impact.

• Independently design and conduct third party compliance testing and monitoring activities, develop formal written reports of findings, and present results and risk implications to compliance leadership.

• Evaluate ongoing oversight effectiveness. Revise and/or customize oversight processes based on the identification of process weaknesses, gaps, regulatory changes, changes to internal processes, or audit/examination findings.

• Lead and support multiple projects simultaneously, track project progress, and report milestone and potential risks with recommended resolutions. Track and complete all assigned project framework requirements.

• Independently perform change management risk assessments for internal projects and processes, exercising regulatory judgement to determine compliance impact and required control enhancements.

• Lead compliance due diligence and risk assessments for new and existing partnerships, including evaluation of regulatory exposure, control environments and consumer protection risk.

• Participate in issue triage meetings and lead the compliance validation of business unit remediation efforts, determining readiness for issue closure in accordance with governance standards.

• Provide recommendations to management on CMS enhancements based on testing results, regulatory change and risk trends.

• Stay abreast of federal and state regulatory changes, report such changes to management and recommend appropriate responses, including development of new testing plans.

• Assist in preparing materials and resources for regulatory examinations, department and committee meetings.

• Coach and provide technical guidance to Analyst I team members regarding testing methodology, risk indicators, and monitoring enhancements.

• Performs other duties as assigned.

Compliance with Laws & Regulations: 

• Responsible for complying with all of the Bank’s internal control policies and procedures.

• Responsible for understanding and complying with all laws and regulations to which the Bank is subject.

• Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.

Education and Experience:

• High School Diploma or GED equivalent required.

• A minimum of four (4) years of experience in consumer credit card or financial services banking required.    

• A minimum of two (2) years of compliance and regulatory banking experience is strongly preferred

• Experience in project or change management is desired

• Experience in third party oversight is strongly preferred

• Applicable certification desired (CRCM, CAMS. Etc.).

Summary of Qualifications:

• Experience presenting compliance findings and risk implications to leadership or governance forums.

• Intermediate knowledge of banking laws and regulations.

• Ability to obtain and maintain industry certifications (CRCM, CAMS, Etc.).

• Demonstrated analytical and critical thinking skills, including the ability to structure complex problems, identify root causes, evaluate risk implications, and develop practical, risk-based recommendations.

• Ability to analyze information from multiple sources (regulatory guidance, data, testing results, and operational processes) and synthesize conclusions into clear insights for decision-making.

• Ability to plan, organize and prioritize multiple simultaneous assignments real-time, as well as manage to time constraints.

• Effective written and verbal communication skills, presents ideas in a clear, concise, understandable, and organized manner.

• Ability to work independently and without direct or continuous supervisory support.

• Ability to lead meetings with stakeholders and work collaboratively across departments.

• Demonstrate an ability to adapt to any changes in the regulatory environment.

• Professional judgment, integrity, and accountability in handling confidential and sensitive matters.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

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Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program 
• Benefits Package -Medical, Dental, and Vision (plus much more) 
• 401(k) Plan with Company Match 
• Short- & Long-Term Disability 
• Wellness Programs 
• Group Life and AD&D Insurance 
• Paid Vacation, Sick Days and bank Holidays 
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite.  Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic.  We will conduct a thorough background check for all hires in compliance with applicable laws.