Collections & Billing Specialist

This is NOT a remote position.

Juniper Services is looking for a detail-oriented Collections and Billing Specialist with a strong background in managing invoicing, payment processing, and accounts receivable. Skilled in maintaining accurate financial records, resolving billing discrepancies, and ensuring timely collections to support healthy cash flow. Known for excellent communication, problem-solving, and customer service skills that foster positive client relationships while achieving collection goals. Proficient in accounting software, data analysis, and process improvement to enhance billing accuracy and efficiency.

The Collections and Billing Specialist is responsible for managing the billing process, ensuring accurate invoicing, and maintaining timely collection of payments. This role supports the financial health of the organization by monitoring accounts receivable, resolving billing discrepancies, and maintaining positive relationships with clients and internal teams.

Key Responsibilities:

• Prepare and issue accurate invoices to clients in accordance with company policies and contract terms.
• Monitor accounts receivable and follow up on overdue accounts to ensure timely payment.
• Communicate with clients regarding billing inquiries, payment discrepancies, and account status.
• Record and reconcile payments, credits, and adjustments in the accounting system.
• Maintain detailed and organized records of billing and collection activities.
• Collaborate with internal departments (such as sales, operations, and accounting) to resolve billing issues.
• Generate regular reports on billing, collections, and outstanding balances for management review.
• Assist in month-end closing processes related to accounts receivable.
• Ensure compliance with company policies, accounting standards, and applicable regulations.
• Recommend process improvements to enhance billing accuracy and collection efficiency.

Qualifications:

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (or equivalent experience).
• Proven experience in billing, collections, or accounts receivable.
• Strong attention to detail and accuracy in data entry and financial reporting.
• Excellent communication and negotiation skills.
• Proficiency in accounting software and Microsoft Office Suite (especially Excel).
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of basic accounting principles and collection laws.

We are an Equal Opportunity Employer

All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital status, medical condition or disability, or any other status protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program