Claims Billing Specialist

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive.  We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.

In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you!

Position Summary

Under the direction of the Billing Manager, this individual is responsible for producing biweekly claims; processing and balancing remittance advices (Explanations of Benefits) received with payments to update the accounts receivable sub-ledgers; printing reports; and filing billing and remittance records as required.

Hourly Rate Range: Starting at $20.00

Actual pay will be determined based on several factors, including education, work experience, and, in some instances, certifications. We strive for market alignment and internal equity with our colleagues’ pay.

Essential Functions

The responsibilities of the Claims Billing Specialist include, but are not limited to, the following:

• Processes claims; generates claims as either paper billings or electronic files.
• Receives and sorts incoming payments with attention to accuracy.
• Manages the status of accounts and balances and identifies inconsistencies.
• Issues invoices, bills, and receipts.
• Updates the account database with new accounts or missed payments.
• Processes remittances received from payers so that open claims are updated as paid or denied under dollar control.
• Balances remittances to ensure updated claim records equal payments received.
• Customer Service: Ensures all clients remain informed of their outstanding debts and deadlines.
• Provides assistance to clients and employees who need guidance on insurance deductibles, co-pays, or balances.
• Mailing: Prepares mailings for paper claims or transmits electronic claims.
• Filing: Documents duplicate payments or other off-balance conditions.
• Files office copies of claims.
• Reports: Utilizes the billing system to produce reports for the accounting department on claims management, as requested by the Claims Billing Supervisor.
• Confidentiality: Adheres to Root Center for Advanced Recovery’s Corporate Compliance Code of Conduct, policies, and procedures, as well as state and federal laws and regulations regarding HIPAA, privacy, and security.

Minimum Qualification Requirements

An Associate’s degree in accounting or a related field and two (2) years of experience in a billing or insurance position—preferably in a healthcare setting—are required. A Bachelor’s degree is preferred.

COMPENSATION & BENEFITS

For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:

• Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
• Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
• Voluntary Vision Insurance
• Life Insurance and AD&D – 100% paid by Root Center for Advanced Recovery
• Short-Term Disability – 100% paid by Root Center for Advanced Recovery
• 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
• $2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such cannot be provided in the organization internally. 
• Annual bonus eligible based on agency performance
• Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.

EEO Statement:

Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.

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