Claims and Risk Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Claims and Risk Manager to join our growing team in Portland, OR! 

The Claims and Risk Manager develops and implements comprehensive risk management strategies, advocates for clients throughout the claims process, and collaborates with internal teams and external partners to ensure effective, compliant, and client-focused service delivery. 

This is a hybrid role with a schedule of 3 days a week in the office and 2 days working from home, balanced around client meetings and field visits. 

How You Will Contribute:  

• Develop and maintain relationships with clients and carriers through phone calls, personal meetings, seminars, newsletters, etc. 

• Prepare professional reports, exposure analysis and claim and risk management service plans. 

• Advocate for the client during the claims process; coordinate claim reviews. 

• Facilitate services with team members and other service providers. 

• Communicate with team members regarding activities and progress on service plans.

• Consult with clients, team members, and service providers to develop and implement effective risk management policies and programs. 

• Exercise considerable discretion and independent judgment. 

• Maintain current knowledge of legislation and technical updates and advise clients of regulatory changes and compliance issues. 

• Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements. 

• Conduct an appropriate level of confidentiality of information processed. 

Licenses and Certifications: 

• Adjusters License and Property & Casualty License ( within 6 months of joining). 

• CPCU, AIC, or ARM designation a plus. 

Skills & Experience to be Successful: 

• Bachelor's Degree (BA/BS) or commensurate work experience. 

• 3+ years of experience in Insurance or Claims & Risk Management (candidates with 6–10 years and CPCU designation will be considered at the higher end of the pay range). 

• Basic knowledge and understanding of property & casualty coverage, current legislation, rules, laws, and OSHA regulations. 

• Experience with Microsoft 365 (Outlook, Word, Excel, Teams). 

• Excellent written communication, customer service and interpersonal skills.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.