Chief Financial & Operating Officer

About GoodBuy Gear

GoodBuy Gear is the largest recommerce company for baby and kids’ gear. More than 65 brands and some of the world’s largest retailers have chosen us as their exclusive reverse logistics partner in the categories we serve. In 2026 alone, two of the world’s largest retailers chose us to handle their returns at scale. We’ve already helped hundreds of thousands of families get quality secondhand gear they can trust. As those programs scale, we have a real shot at turning resale into the default for retail returns. This is a chance to help build a category-defining business, grow it profitably, and share in the upside.

The role

We’re hiring a Chief Financial & Operating Officer to own financial planning, cash management and operating execution across our consumer marketplace and enterprise programs. You’ll partner with the CEO to improve profitability, build capacity for growth and hold functional leaders accountable for measurable results.

This is a hands-on executive role. You’ll spend real time on the warehouse floor, working alongside our Operations, Customer Care and Accounting leaders to understand the work, set the plan, hold the team to it and remove what’s in the way.

• Reports to: CEO
• Location: Hybrid. Ideally ability to be onsite in Columbus, Ohio on a weekly basis. Open to discussion.
• Type: Full-time

What you’ll own

Financial planning

• Own FP&A end to end, including budgets, the integrated financial model, forecasts and monthly business reviews
• Own a rolling 13-week cash forecast, working capital and liquidity planning
• Build and maintain unit economics by channel and partner, reflecting each program’s revenue model, inventory costs, labor and freight
• Forecast volume ramps with retail partners and translate them into labor, space and capacity plans
• Lead investment decisions on equipment, technology, facilities and headcount within delegated authority

People leadership

• Lead weekly operating reviews with Operations, Customer Care and Accounting leaders covering results, root causes, corrective actions, owners and deadlines
• Set clear goals, challenge results and drive improvement in productivity, quality and cost
• Make staffing, scheduling, workflow and vendor decisions within approved budgets and delegated authority
• Develop the leadership bench as the business grows

Operational performance

• Own performance from receiving through inspection, refurbishment, inventory management and fulfillment
• Meet partner turnaround times and contractual SLAs
• Ensure inspection quality, effective audits and adherence to safety processes
• Maintain inventory accuracy and item-level traceability
• Align staffing, training and capacity with throughput requirements

Margin and procurement

• Drive margin improvement through labor efficiency, productivity and lower operating costs
• Improve shipping economics across packaging, dimensional weight, surcharges, split shipments and shipping charges collected from customers
• Negotiate vendor contracts for shipping, packaging, supplies, equipment and services
• Build and validate partner deal economics before signing, compare actual performance with assumptions, and drive corrective action on margin gaps

Financial management

• Ensure an accurate, on-time month-end close, accounting, payroll and AP/AR
• Own banking relationships, forecasting and monitoring, and lender reporting
• Oversee accounting controls, audit and tax coordination, and accurate partner settlements
• Lead financial reporting to the CEO and board, including variance analysis and corrective actions
• Support financing, financial diligence and transaction readiness, working with the CEO and external advisers

What you bring

• 10+ years of senior leadership experience, with demonstrated ownership of both financial performance and operational results
• Hands-on FP&A ownership, including unit economics, forecasting, capacity planning and capital decisions
• A track record of managing leaders and holding them to measurable results
• A track record of improving margins through operational improvements and vendor negotiations
• Fluency in operating metrics such as units per hour, defect rate and cost per unit, and comfort working hands-on on the warehouse floor alongside the team
• A builder’s mindset: you’re comfortable creating and improving processes and reporting in a lean organization
• Relevant degree or equivalent experience

Nice to have

• Experience in retail, e-commerce, re-commerce, reverse logistics or third-party logistics
• Background in baby, kids or consumer durables categories
• Senior finance experience at a founder-led or private equity-backed company

Why join

• Mission that matters: We keep safe, high-quality gear in use and out of landfills, and make it more affordable for families
• Real ownership: You’ll be a core member of a small executive team, shaping the company’s next stage of growth
• A defensible business: Proprietary inspection technology and deep retail partnerships that are hard to replicate

GoodBuy Gear is an Equal Employment Opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations to qualified candidates.