Billing Specialist

Make a difference with VOA Oregon! For over 125 years, Volunteers of America Oregon has been dedicated to serving the most vulnerable members of our community. Through our programs in behavioral health, addiction treatment, reentry services, and support for children and families, we provide life-changing services that promote safety, healing, and empowerment.

Join a mission-driven organization that truly values its employees! This is a full-time position with excellent benefits, including:

Comprehensive health coverage – medical, dental, and vision insurance, with an employee medical premium starting at just $66.00 per paycheck

Financial protection – life insurance, short- and long-term disability insurance

Retirement security – 403(b) with an automatic 5.5% employer contribution after 18 months, regardless of employee participation

Work-life balance – a generous paid time off (PTO) plan, starting with accruals that earn 15 days in the first year, 23 days in the second, and 26 days in the third

Upfront sick leave – 80 hours of front-loaded sick time (prorated in the first year), which resets annually on January 1

Paid holidays – 10 paid holidays each year, plus three personal holidays (prorated in the first year) for employees to take time off to celebrate holidays, events, or milestones that matter most to them

Student loan forgiveness – As a 501(c)(3) nonprofit, VOA Oregon is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, which can help employees reduce or eliminate their federal student loan debt after 10 years of qualifying payments.

Additional perks – flexible spending accounts, an employee assistance program, and other voluntary benefits and discounts

Posting Close Date: 05/29/2026

At VOA Oregon, you’ll be part of a compassionate and dedicated team, making a real difference in our community. Apply today!

Volunteers of America Oregon is seeking a Billing Specialist. Volunteers of America Oregon is a nonprofit providing a range of therapeutic, trauma-informed, and supportive services to empower populations to implement changes and thrive.

The Billing Specialist provides provides billing of all health insurance and other assigned billing and oversees accounts receivable for such billings. Must be a team player and results-oriented.

Education, Training and Experience:

• High school diploma or GED required.
• Knowledge of insurance billing required.
• 2 years’ experience in a billing or medical office setting preferred.
• Payment posting preferred.
• Knowledge of ICD-9, ICD-10, CPT and HCPCS coding preferred.
• Basic knowledge of accounts receivable and accrual accounting preferred.
• Preference given for experience with behavioral health-related billing.
• Experience with Electronic Health Records (EHR) preferred.

Competencies:

• Proficient in Microsoft Office Suite - Access, Excel, Word and Outlook. Requires intermediate Excel spreadsheet skills.
• Attention to detail is required.
• Ability to plan, prioritize and follow through on assigned tasks with tight deadlines.
• Ability to edit, proofread, and review documents for accuracy, clarity and grammatical use.
• Able to organize, analyze and present large volume of data as useful information.
• Ability to maintain client confidentiality in a manner consistent with HIPAA, 42 CFR and other legal standards.

Other Eligibility:

• Ability to pass a criminal background check.
• Reliable form of transportation.

Primary Duties and Responsibilities:

• Gather, organize, and screen billing information from program sources.
• Maintain accurate billings and records.
• Prepare and submit monthly billings to various agencies/clients.
• Accurately update database and invoice with monthly attendance data provided by program staff.
• Maintain timely invoicing to applicable agencies.
• Review and approve claims, submit claims to clearing hours, and post payments weekly.
• Review and correct failed claims weekly.
• Review and rebill denied or delayed claims.
• Maintain ongoing knowledge of agency policy and procedures.
• Maintain a positive and helpful demeanor when interacting with employees, volunteers, and people outside the agency.

Other Duties:

• Other duties as assigned by supervisor.

Schedule: This is a full-time position, Monday – Friday, 40 hours/week. Additional hours may be required as needed.