Billing Specialist

Job Title: Billing Specialist

Location: Gillette, WY

Compensation: $20.00-22.00/hour. Final salary will be decided within the posted range commensurate with experience.

Our Opportunity:

In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet into a regional broadband powerhouse. Becoming a premier internet provider in the Rocky Mountain Region didn't come easy. It takes being as tough as the terrain. With a focus on rural service, Visionary has found a niche untapped by larger service organizations. In fact, this focus often means Visionary offers the service with the customer in mind and financial benefit as a distant second.

Visionary Broadband seeks a qualified individual to fill the role of Billing Specialist. This full-time position will join the team at Visionary Broadband, one of the top internet service providers in the Rocky Mountain region.

Please note: We are only considering candidates who currently reside in Gillette, WY or surrounding area.

Job Summary:

Our rapidly growing retail business is looking for an accomplished, up-beat and friendly individual to join our team as a Billing Clerk. The successful candidate for this role will have a strong command of the company’s billing and customer service policies and be very attentive to detail

Responsibilities and Duties:

• Correspond with customers to resolve billing issues and queries.
• Update and maintain billing records and documentation everyday.
• Interact with customers to respond to specific requirements.
• Perform assigned administration related duties and responsibilities.
• Maintain invoice records and support documents.
• Collaborate with other departments to cater to customer needs.
• Evaluate, analyze and verify dates of service and billed amounts.
• Verify completeness and accuracy in client information before billing period.
• Initiate and perform additional billing responsibilities to meet set goals.
• Verify billing information accuracy and revise errors.

Qualifications and Skills:

• Associate degree in a business-related field preferred.
• Ability to be very attentive to details.
• Must have computer experience and basic knowledge of Microsoft Office products and Google Documents
• Excellent verbal and written communications skills
• Must be available to work occasional times outside of the normal 8-5 working schedule

Benefits

• Competitive salary (includes company annual bonus plan)
• Comprehensive benefits package (available the 1^st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HSA (with high-deductible medical plan)
• 401k with a dollar for dollar match up to 6%
• Voluntary short and long-term disability, life insurance and accidental death & dismemberment
• Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave

Visionary Broadband is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.