Billing Specialist
Springwell • Waltham, Massachusetts • Full Time
Posted on Thu, May 21, 2026
The compensation for this role is $55,000.
POSITION DESCRIPTION:
- The Billing Specialist is responsible for all aspects of consumer billing to private contracts. They will track insurance claim requirements, submit claims timely and with accuracy, identify and correct denied and rejected claims.
- Our successful candidate will have strong interpersonal and analytical skills as well as back office support.
- This position is based in Waltham. A hybrid schedule to work some time remotely is available but in-office time will be required.
- Ensure all claims are billed and reimbursement received in proper time period
- Identify billing errors and work with the appropriate parties to resolve as needed
- Regularly updating consumer records with approval authorizations and working with vendor agencies to resolve vendor billing issues
- Performs high volume of data entry, updating consumer records with approval authorizations
- Provide various administrative support duties such as invoice mailings, running monthly reports as needed
- Bachelors degree in business
- Minimum of 1-3 years' accounting or billing experience.
- Strong organizational skills, attention to detail, and collaborative work style.
- Working knowledge of Excel.
- Reliable transportation required.
- 3 weeks of vacation in first year
- Birthday off
- 13 paid holidays
- 3 paid personal days
- 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
- Health & dental insurance with employer contribution
- Life and long-term disability insurance at no cost to employee
- Flexible Spending Plan
- Employee Assistance Plan
- 401K Retirement Savings Plan w/ employer contribution
- Mileage reimbursement
- Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
- Employee referral bonuses
- Free parking
- Commitment to promoting from within
For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.
We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.
We believe in and are looking for new staff who embrace:
- Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
- Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
- Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.