Billing Specialist

Overview

This position is responsible for processing invoices for up to 400 unique customers. It will also require preforming various A/R functions such as processing customer invoices and research customer requests, uploading of invoices to customer sites, responding to customer requests through Fresh Desk, field incoming calls from customers, process debit/credit memos and void/re-issues, research/process customer requests to update, revise invoices, and assistance with customer service. 

Responsibilities

• Process billing on a weekly, monthly, and quarterly basis
• Assess contracts and perform maintenance on a weekly basis
• Perform various A/R functions such as processing customer payments, applying customer payments and researching customer payments
• Upload invoices to various customer sites
• Create new customer accounts and update existing customer information
• Research and process customer requests to include but not limited to invoice updates and revisions
• Process credit/debit memos and void/reissues
• Receive and respond to customer emails in timely manner
• Special projects as needed

Qualifications

• 1+ year experience in Accounts Receivables/Billing experience
• B.S. degree in Finance, Microsoft Office Specialist Certification 
• Prior cash application experience 
• InforISM ERP system
• Strong knowledge of Excel and the Microsoft Office suite of products
• Ability to efficiently organize and prioritize activities
• Strong analytical skills 
• The ability to research and make corrections as necessary 
• Strong accuracy and attention to detail 
• The ability to think and respond quickly in a fast paced enviornment