Billing Specialist
NREIG • Kansas City, MO • Full Time
Posted on Fri, Oct 2, 2026
- Client Billing & Customer Service
- Answer client phone calls and respond to billing-related inquiries
- Work the billing ticket queue/inbox
- Follow up on account issues and obtain information from customers or other departments
- And, make positive contributions to customer satisfaction while striving to improve the client experience.
- Accounts Receivables & Collections
- Monitor and analyze AR reports
- Follow up on collections efforts resulting from audits
- Make recommendations on write-offs
- Notify sales of pending cancellations due to non-payment
- Coordinate cancellations in accordance with company guidelines
- And, process timely payments.
- Compliance, Confidentiality & Team Collaboration
- Protect confidential information
- Support month-end closing of assigned agencies
- Assist in sending escrow billing lenders for renewals
- Prepare client refunds
- And, assist with large client requests.
- Excellent verbal, written and interpersonal communication skills
- Strong attention to detail with a high degree of accuracy
- Proficiency in MS Office and tech savvy with proprietary platforms
- Demonstrable organizational, analytical and problem-solving skills
- Ability to maintain confidentiality and handle sensitive financial data with discretion
- A commitment to delivering exceptional customer service and continuous process improvement
- Ability to work well independently and as part of a team
- Four-yer degree of equivalent professional experience
AuditFriendly salary estimate
The employer did not post a salary for this role. Based on AuditFriendly's salary intelligence model (comparable live postings, role, seniority, and location), we estimate base pay of $43,000–$59,000 per year (median ~$52,000). This is an AuditFriendly estimate, not an employer-provided figure.
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What the data says about this job
- Advertised pay for Billing Specialist: a median of $50,144 across 2,218 priced postings. Explore the market
Measured from employers' own postings and public filings. How we measure