Billing Specialist

Billing Specialist | Remote

Are you detail-oriented and committed to providing excellent customer service? Join MMT Ambulance as a Billing Specialist, where you will process ambulance billing claims accurately and efficiently while serving as a key point of contact for patients, families, insurance companies, and attorneys. This role requires strong communication skills, attention to detail, and strict adherence to HIPAA compliance standards.

Essential Duties and Responsibilities: 

• Provide the highest level of customer service to a wide variety of internal and external customers.
• Manage and maintain billing processes by verifying the completion of run reports daily and generating 24-hour report to the manager
• Verify and obtain patient demographics, personal insurance information and completion of all required forms
• Enter necessary and required claim information into the billing system within 72 hours of date of service.
• Identify the responsible party for ambulance transports and bill according to the specific guidelines set forth by the payer.
• Review aging report monthly and follow up with claims- report outcome to manager
• Keep manager informed of any situations related to insurance denials, patient accounts, or patient complaints.
• Receive payment for services and apply accordingly. Checking and balancing daily.
• Collections- set up payment arrangements, review calls for proper billing, financial assistant forms etc.
• Abides by federal, state, and local laws.

Physical Demands:

• Must be ale to sit for long periods of time
• Must be able to hear well
• Must be able to speak, write, and understand English fluently

Qualifications: 

• High School diploma or equivalent required. Associate’s degree preferred. 
• Possess strong written and verbal communication skills
• Team player with the ability to work independently
• Stays detail oriented while following up on issues
• Excellent organizational skills, demonstrated initiative, good judgment, and flexibility
• Approaches change as an opportunity for growth and development in self and others
• Must have the ability to multitask with frequent interruptions while completing tasks in a timely fashion.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  At any time with or without notice, duties, responsibilities and activities may evolve. 

What We Offer: 

We offer a comprehensive benefits package to support your health, well-being, and financial future. Benefit offerings vary based on hours worked.   

• Health Insurance: Medical, Dental, Vision, Health savings account, and Flexible spending account
• Retirement Plans: 401K and Roth 401K, with a company match
• Paid Time Off
• Employer Paid: Basic Life Insurance and Long-Term Disability
• Supplemental Plans: Short-Term Disability, Life, Critical Illness, Accident Insurance
• Professional Development: Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education                      

Who We Are:

For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients. 

MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365. 

If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team! 

Statement of Equal Opportunity Employment:

It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.