Billing Specialist

At The Nevada Center for Reproductive Medicine, we believe every patient deserves compassionate, seamless care and that starts behind the scenes. We are looking for a full time, detail-driven Billing Specialist to join our dedicated financial team and play a vital role in supporting patients through their fertility journey.

In this position, you will be the backbone of our billing and financial operations, ensuring claims are submitted accurately, payments are posted on time, and patients feel supported every step of the way. If you thrive in a fast-paced environment, love solving problems, and take pride in getting the details right, we would love to meet you.

What You Will Do

• Charge entry, medical billing, and EOB payment posting
• Submit claims on a timely basis and follow up on unpaid claims
• Verify insurance benefits and obtain authorizations as needed
• Analyze, correct, and resubmit denied and rejected claims
• Process insurance payments, refunds, adjustments, and daily deposits
• Manual billing for cryopreservation and storage of embryos, oocytes, and sperm
• Conduct financial consultations with patients regarding fertility treatment plans
• Resolve patient billing inquiries via phone, email, portal, or in person
• Work with collection accounts and outside collection agencies
• Support front desk, financial counselor, and administrative teams as needed
• Other duties as assigned

What We Are Looking For

Required:

• Minimum 1 year of medical billing and/or collections experience
• Knowledge of CPT and ICD-10 coding and medical terminology
• Strong customer service and telephone communication skills
• Proficiency in MS Office including Excel, Word, and Outlook
• High school diploma required; associate degree in accounting or business preferred
• BLS certificate required prior to start date
• Ability to manage high call volume and work in a fast-paced environment
• Detail-oriented with strong organizational and multi-tasking abilities

Preferred:

• Experience with NextGen or other EMR systems
• Fertility or reproductive medicine billing experience
• Certificate from an accredited medical billing school
• Experience filing claim appeals with insurance companies

Why Join Us

• Be part of a mission-driven team helping patients build their families
• Collaborative, supportive environment where your contributions matter
• Professional development opportunities including workshops and continuing education
• A workplace grounded in dignity, respect, and excellence in patient care