Billing Specialist

Medical Billing Position. Excellent Customer Service, Phone & Computer skills a must. Medical billing experience is a plus. Desire an individual who is willing to learn many aspects of the business. Responsible for Ground Ambulance transportation billing, follow-up, denials, and appeals. Answering phone lines, soft collection calls, taking payments over the phone, handling insurance issues, helping walk-in customers. Seek fast learner for cross-training.

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Teamwork – At work, on time and active participant to the team. We are a high-paced billing environment. Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Listens and responds constructively to other team members’ ideas; Offers support for others’ ideas and proposals; Is open with other team members about his/her concerns; Expresses disagreement constructively.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.