Billing and Revenue Operations Analyst

The Billing & Revenue Operations Analyst is responsible for maintaining the integrity of customer, contract, site, and revenue data within NetSuite while supporting the company’s billing and invoicing processes. This role serves as the primary owner of customer and contract setup, monthly revenue accrual management, and cross-system reconciliations to ensure financial and operational data remain accurate, complete, and aligned.

This position plays a critical role in supporting revenue recognition, invoicing accuracy, and scalable business operations as QE Solar continues to grow.

Key Responsibilities

Customer, Contract & Revenue Management

• Create and maintain customer records within NetSuite.
• Set up new customers, contracts, sites, and amendments as new business is awarded or renewed.
• Own and maintain O&M contract data within NetSuite, ensuring accuracy and completeness.
• Manage monthly revenue accruals for assigned customer contracts and service sites.
• Support recurring, milestone-based, and time-and-materials (T&M) billing processes.
• Assist with invoice generation, review, and issue resolution to ensure timely and accurate billing.

Data Integrity & Reconciliation

• Reconcile customer, contract, and site information between NetSuite, business development records, and operational systems.
• Maintain accurate active site and asset records within company operational platforms.
• Perform recurring audits and reconciliations to identify discrepancies between systems.
• Investigate and resolve mismatches involving contract status, site activity, billing records, and revenue accruals.
• Validate data prior to billing cycles to minimize invoicing errors and revenue leakage.
• Support month-end close activities related to contract and revenue data.

Process Improvement & Reporting

• Support automation, reporting, and continuous improvement initiatives by ensuring reliable source data.
• Help establish and maintain data governance standards and documentation.
• Identify opportunities to improve billing accuracy, contract administration, and operational efficiency.
• Collaborate with Finance, Operations, Business Development, and Customer Success teams to resolve data and process issues.

Qualifications

Required

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 2+ years of experience in billing, revenue operations, contract administration, accounts receivable, or a related finance function.
• Hands-on NetSuite experience, including customer setup, contract administration, billing, and accounts receivable processes.
• Strong reconciliation and analytical skills with the ability to identify and resolve discrepancies across multiple systems.
• Advanced proficiency in Microsoft Excel.
• Experience leveraging AI and technology tools to improve productivity, accuracy, and process efficiency.
• Exceptional attention to detail, organization, and problem-solving skills.
• Strong written and verbal communication skills.

Preferred

• Experience with NetSuite Suite Billing, Subscription Billing, or Revenue Management modules.
• Industry experience in renewable energy, solar, utilities, construction, field services, or asset management.
• Experience with field service management, ticketing, or work-order systems.
• Exposure to multi-entity accounting environments and intercompany billing processes.
• Understanding of revenue recognition concepts and contract-based billing structures.

QE Solar is committed to providing equal employment opportunities and reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. The physical and mental demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

This position is performed in an in-office environment at our designated NJ location and requires:

• Prolonged periods of sitting and working at a computer workstation

• Frequent use of hands and fingers to operate a computer, keyboard, and standard office equipment

• Ability to view multiple monitors and analyze data for extended periods

• Effective verbal and written communication skills, including participation in meetings and technical discussions

• Occasionally standing, walking, and moving throughout the office or facility

• Ability to lift and carry up to 15 pounds, as needed

QE Solar offers incredible benefits! We enjoy:

100% paid employee premium on health benefits; additional dependents at low costs and great plans for Health, Dental, Vision, FSA or HSA

Wellbeing and Employee Assistance

Perks at Work Marketplace for discounts on gym memberships, classes, tech, vacations, tickets, and more

Family Building and Adoption Assistance Programs

Learning & Development Opportunities

Discounted Life & Disability Insurance

Statement to all Third-Party Agencies and Similar Organizations:

QE Solar accepts resumes only from contracted recruiting agencies with formal service agreements. Please do not send unsolicited resumes or outreach emails to our QE Solar employees, hiring managers, or team members without expressed consent or contract for services. QE Solar is not responsible for any fees or charges associated with unsolicited resumes or services.