Billing & Accounts Receivable Specialist

Position Summary

The Billing & Accounts Receivable Specialist will be responsible for overseeing the entire process of collecting payments from the company’s customers, applying the payments, and collecting on past due invoices. The main responsibilities for this role include managing customer’s aged accounts receivables, ensuring timely collections of outstanding invoices, handling missed payments and working to improve Days Sales Outstanding (DSO) by finding efficiencies in policy and procedure. Our ideal candidate is familiar with all accounting procedures and can manage daily financial transactions end-to-end including reconciling customer provided payment information to a history of received and applied payments.

Essential Duties and Responsibilities

• Assure timely and accurate application of customer payments (Primarily Credit Cards, but including Checks, EFT, and Cash)
• Ensure timely follow up by sending statements, reminders, and outstanding balance notices
• Provide outstanding customer service while reviewing, reconciling, and requesting payment from customers
• Monitor and report on deviations from credit standards
• Assist with internal invoice and payment corrections for adjustments, Customer Sponsorships, and Bad Debt Write Offs
• Assist with setup and maintenance of customer account information including tax status, credit application decisions, and notes pertaining to Accounts Receivable functions
• Assist management in negotiating with clients in non-payment cases
• Organize records of invoices, bills and deposits
• Ensure high-quality invoicing and collection procedures that comply with the generally accepted accounting and legal principles
• Make recommendations to improve quality of invoicing and collection procedures
• Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
• Meet KPI objectives for receivables aging balances

Nonessential Duties and Responsibilities

• Assists the Billing team with invoicing as necessary
• Other Finance and Accounting duties as necessary

Qualifications

• 1 - 2 years of experience in accounts receivable, credit, collections, cash application, or finance
• Associate's degree preferred
• Knowledge of Accounting/Finance/Cash Application software is required
• Excellent written and verbal communication skills are a must
• Prior experience in customer service preferred
• Proficiency in Microsoft Excel and Outlook is required
• Strong critical thinking and analytical skills

Why Work for Strategic Factory?

• Financial stability. Start with a competitive base salary and earn promotions based on positive performance and measurable results.
• Massive advancement opportunities. Join a rapidly growing company that’s poised to double in size in the next three years.
• Updated work environment. Have you seen our building? Work alongside skilled professionals in our state-of-the-art facility.
• Strategic benefits. Our comprehensive package includes health, dental and vision benefits, 401k with generous matching, paid time off, paid holidays, and other unique benefit options.
• Uber-talented team members. Prepare to be inspired as you work alongside the very best and brightest talent the industry has to offer.
• Engaging company culture. We may work hard, but we play hard, too! We host a variety of fun, team building activities throughout the year.

Strategic Factory is an Equal Opportunity Employer.