Billing and Accounts Receivable Specialist

Job Description

An Insurance Defense law firm with offices throughout New England seeks a Billing and Accounts Receivable Specialist in its Boston, MA office. As the billing and accounts receivable specialist, you will oversee and manage the financial interactions between the firm and its clients. This role involves developing and implementing strategies to ensure timely billing, monitoring work-in-progress, and coordinating collection efforts for past-due accounts. You will be part of a team that maintains the firm's financial health by establishing credit thresholds, generating cash-flow reports, and effectively managing the collection process.

Job Duties

• Organize and manage the firm’s financial relationship with clients, including making client intake recommendations and establishing credit thresholds.
• Monitor work-in-progress to ensure timely billing and develop strategies for collecting past-due client accounts.
• Develop and distribute cash-flow reports to management and coordinate collection plans, utilizing tools such as the Collection Rate Report, A/R Aging Report, and Appeals Process Management.
• Track write-offs and review past due accounts, following up to ensure proper collections and responding to external/internal inquiries regarding payment status.
• Resolve delinquent accounts through effective communication and negotiation.
• Full cycle billings: process, edit, proof, and finalize pre-bills as directed by responsible attorneys.
• Collect and maintain billing data via charts and spreadsheets for tracking, collections, and communications.
• Manage electronic client submissions and maintain data on third-party online applications.
• Review Aging Reports to assist in contacting clients regarding past-due balances.
• Assist attorneys with accounts receivables by providing accurate and up-to-date billing information and documentation.
• Monitor and track payments and outstanding accounts receivable balances.
• Follow up with insurance adjusters and/or defense firms regarding overdue payments and facilitate resolution of outstanding balances.
• Implement effective collection strategies to minimize the aging of accounts receivable.
• Ensure accuracy and completeness of settlement payments received.
• Review client medical bills and identify opportunities for negotiation and reduction of expenses.
• Negotiate with medical providers and insurers to achieve favorable outcomes for clients regarding medical bill payments.
• Maintain accurate records of settlement payments, negotiated medical bills, and related correspondence.

Experience

• 0-2 years of experience in accounts receivable, collections, or a related financial role.
• Law Firm accounting experience preferred.
• A bachelor's degree in accounting or business administrations is preferred.
• Excellent organizational and time management skills.