Bilingual Automotive Accounting Specialist - Training and Implementation

Company Name:PBS SystemsJob Location: Ottawa, OntarioJob Type:Full-time, PermanentNo. of Openings:1Job Requirement(s):Internal Job Title:Bilingual; Travel across Canada and USA aprox. 2 weeks per monthDTO Bilingual Trainer - SalesReports To:Team Lead, DTO Sales      You bring the automotive experience — we teach the software. “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!The Role:As a Bilingual Automotive Sales Software Trainer (DTO Bilingual Trainer - Sales), you will deliver expert training and support to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering learning, and maximizing customer success with our software.This is a remote work opportunity based out of Ottawa (Ottawa/Gatineau area preferred) and requires travel to customer sites in Canada, the USA, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.Job Responsibilities:Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions -focused relationships to ensure customer needs are met or exceededIndependently manage and deliver all assigned training sessions within primary siloBecome an independent install resource Develop a thorough understanding of PBS software and related training processes  Respond promptly to internal and external training requestsGain proficiency in data entry and other key operational tasksStay up-to-date and understand process documentation as departmental processes evolveShare knowledge across silos and contribute to team learning and developmentTake the initiative to expand product knowledge and participate in cross-training opportunities if possibleSupport a collaborative and positive team environmentPerform other duties and responsibilities as assignedMUST HAVE Skills:1-2 years' PREVIOUS AUTOMOTIVE EXPERIENCE with a focus in Sales operationsFluent in French and English (speaking, reading, writing)Strong computer skills are required including proficiency in Microsoft Office Suite (Outlook, word, excel). The ability to quicky learn and adapt to new software tools is essential!Ability to travel within Canada and the USA up to 2 weeks per month; valid passport/visa (or the capacity to obtain it) and full drivers' license are requiredAdditional  Skills:Excellent communication skills, including presentation and public speakingPBS software experience is a strong assetExperience facilitating in-person and virtual training sessions is a strong assetStrong problem solving and troubleshooting skillsEffective time management and organizational skillsAbility to multitask and prioritizeOutstanding documentation abilitiesHigh school diplomaWhat we offer:Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.Travel Opportunities - Travel to locations across Canada, the U.S.A, and the CaribbeanComprehensive health benefits - Medical and dental coverage to support your well-being.Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.Employee recognition - Regular appreciation programs and performance based incentivesCompetitive compensation packageCompetitive annual base salaryUp to $4,800 per year in product certification bonusesOutstanding travel incentive bonusesAdditional performance incentivesAttractive referral bonusesStaff discounts – Exclusive savings with partners such as GM, Dell, and moreShould you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.