Benefits Analyst

Primary Function

• Serve as the subject matter expert for processes, administers, and tracks all employee FMLA, Workers’ Compensation claims, ADA (Americans with Disabilities Act) request, STD & LTD, and other leaves while ensuring compliance with applicable law and company policy.
• Consult with the Worker’s Compensation administrator to submit new claims, manage leaves and payment activities.
• Enter new hire data into 401(k) third party administrator recordkeeping system.
• Work closely with Compliance to ensure all ERISA, FMLA, ADA, HIPPA requirements are met and adhered to.
• Work with Safety Team to ensure all required OSHA recordkeeping, postings, and reporting activities are current and complete.
• Administers all benefits plan for multiple subsidiaries and contracts including SCA and CBA contracts.
• Serve as primary contact for all benefits and leaves for employees and supervisors and managers.
• Ensures the accuracy of all benefits enrollments in HRIS system.
• Communicate with vendors regarding various issues to include enrollments, claims and claims disputes along with invoice reconciliation.
• Assist with annual Open Enrollment process and conduct all benefits-related onboarding activities.
• Travels to new locations for new contact set up to include benefits meetings as well as travel to contract locations for annual Open Enrollment.
• Create benefits materials for new hires, open enrollment, and recruiting candidates.
• Ensure employee benefits and medical files are maintained properly in a secure environment.
• May be required to perform other related duties to meet ongoing needs of the organization.

Essential Duties

• Audit and reconcile plan enrollment and termination data.
• Audit and reconcile deductions and contributions in CostPoint.
• Audit and reconcile BEFs submitted to payroll.
• Prepare and/or audit check requests to be submitted to Accounts Payable for detailed accuracy per A/P processes, including:
  • Benefit vendor payment.
  • Benefit claims payment.
  • Union payments: pension, dues, H&W.
  • Other necessary benefit-related payments.

• Audit and reconcile FSA/HSA deductions to vendor upload files; oversee uploads are transmitted to vendor.
• Work closely with GL Benefit Accountants and assist with GL benefit reconciliations.
• Develop and maintain workflows on processes and procedures for benefits HRIS.
• Serve as Benefits Department POC/liaison with Finance Department regarding benefit related issues and pension audits.
• Assist with employee enrollments, open enrollment, and benefit orientations.
• Provide backup to other Benefit Department staff members.
• Provide assistance to update and maintain benefit records and other documents in compliance with applicable rules and regulations.
• Assist with annual 401(k) audits.
• Assist with compliance audits.
• Provide ongoing customer services with employees and Union/SCA representatives.
• Work in a constant state of alertness and in a safe manner.
• Perform other duties as directed.

Supervisory Responsibilities

This position has no supervisory functions.

Desired Knowledge, Skills & Abilities

• General knowledge of employee benefit and insurance plans, best practices, and state and federal compliance and the ability to learn and understand the Company’s benefit plan.
• Knowledge of basic accounting and GL principles and practices.
• General understanding of benefit deductions/deduction set-up. 
• Excellent organizational and time management skills with the ability to prioritize, multi-task, and confidentially process and maintain data with accuracy with minimal oversight.
• Advanced computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs.
• Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff.
• Effective oral and technical written communication skills to effectively and clearly communicate complex information to others as well as to present information in front of a group.
• Ability to process a high volume of data with accuracy and meet various deadlines.
• Ability to perform work at a high level of accuracy and attention to detail.
• Ability to enter data accurately into databases.
• Ability to identify and resolve issues in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in-group problem solving situations; use reason even when dealing with emotional topics.
• Active listening skills: attentiveness when listening to others to understand and ask appropriate questions.
• Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas.
• Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions.

Required Qualifications

• BA/BS degree in related field with 3 to 6 years of benefit administration experience.
• Bachelor’s degree preferred.
• Minimum of five years’ experience administering Company-sponsored health insurance plans.
• Two or more years’ related benefit experience and/or training; or equivalent combination of benefits and accounting experience preferred.
• Experience working with 401(k) and pension plans strongly preferred.
• Experience working with multi-business lines, union Collective Bargaining Agreements (CBA), Service Contract Act (SCA) strongly preferred.
• Certified Employee Benefit Specialist Certification or PHR preferred.
• Deltek Costpoint, WorkDay and HRIS system experience preferred.
• Ability to pass drug, credit, and background screening.

Working Environment

Physical requirements may include sitting or standing for extended periods, frequent use of computers and standard office equipment, and occasional walking, bending, reaching, or lifting of light office materials up to 20 pounds. Position may require repetitive hand movements, visual concentration, and the ability to communicate effectively in person, by phone, and electronically in a typical office environment.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.