Benefits Analyst

Overview

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects. 

Job Skills / Requirements

The Benefits Analyst is responsible for administering and analyzing employee benefits programs, with a focus on operational excellence, data accuracy, and compliance. This role supports end-to-end benefits processes, including open enrollment, leave of absence administration, billing coordination, and employee deduction audits. This position partners closely with third-party vendors, Payroll and HR to ensure accurate plan administration, resolve discrepancies, and improve processes. The ideal candidate brings strong analytical skills, attention to detail, and experience managing benefits operations in a high-volume, service-driven environment. 

Responsibilities: 

• Support employee benefits operations through case management, system updates, and coordination with internal and external partners 
• Partner with the company’s third-party administrator and primary employee-facing contact, to resolve escalated or complex benefits issues 
• Monitor and manage the benefits inbox and Service tickets, ensuring timely resolution in a high-volume environment 

Benefits Administration 

• Support and execute all aspects of the annual open enrollment process, including system configuration, data validation, file feeds, employee communications, and post-enrollment reconciliation 
• Validate elections, troubleshoot discrepancies, and ensure accurate transmission of enrollment data to carriers and vendors 
• Conduct post-open enrollment audits and resolve enrollment and deduction issues 
• Provide support for medical, dental, vision, and optional benefits enrollment, eligibility, and dependent verification 
• Process employee lifecycle events, including new hires, terminations, leaves, and status changes 

Leave of Absence & ADA Administration 

• Serve as the primary internal point of contact for leave of absence processes, partnering with Absence Resources to administer employee leave events 
• Coordinate LOA activity, ensuring accurate integration with payroll, benefits eligibility, and system updates 
• Support ADA accommodation tracking and documentation in coordination with HR and legal guidance as needed 
• Respond to employee and manager inquiries related to leave, benefits continuation, and impacts on coverage 

Billing & Financial Coordination 

• Reconcile and validate vendor invoices for medical, dental, vision, and other benefit programs 
• Support client billing and internal cost allocation processes related to employee benefits 
• Partner with Finance and Payroll to ensure accurate funding of benefit plans 
• Investigate and resolve billing discrepancies and variances 

Audits & Data Integrity 

• Perform regular audits of employee benefit elections, payroll deductions, and eligibility files 
• Conduct employee deduction audits to ensure alignment between elections, payroll withholding, and carrier records 
• Identify discrepancies, investigate root causes, and implement corrective actions 
• Maintain documentation and audit trails to support compliance and reporting requirements 
• Identify and recommend process improvements to enhance efficiency, accuracy, and employee experience 

Requirements: 

• 3–5 years of experience in benefits administration, benefits operations, or HR analytics 
• Experience managing or supporting open enrollment end-to-end strongly preferred 
• Hands-on experience with leave of absence administration and third-party vendors (e.g., Absence Resources) required 
• Experience with billing reconciliation, audits, and employee deduction validation strongly preferred 
• Proficiency in HRIS and benefits administration systems 
• Strong analytical, problem-solving, and data validation skills 
• High attention to detail with the ability to manage multiple priorities in a deadline-driven environment 

#PRO123

Education Requirements (All)

High School Diploma

Additional Information / Benefits

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, More information available upon hiring

This is a Full-Time position