Benefits Analyst I
Acosta • Jacksonville, Florida • Full Time
Posted on Fri, May 22, 2026
The Benefits Analyst I is responsible for ongoing program management, analysis, and execution of benefit, reward and recognition, wellness, associate discount, and paid time off (PTO) programs. This role owns program reporting, policy documentation, and operational oversight while contributing to plan design, wellness strategy implementation, and cost‑saving initiatives that enhance the associate experience. The Analyst partners cross‑functionally with HR Operations, Payroll, Finance, vendors, and internal stakeholders to ensure programs are administered accurately, used effectively, and communicated clearly.
Responsibilities
Design and provide ongoing evolution of assigned benefit programs, translating business and associate needs into sustainable plan structures, eligibility rules, and operational models.
Analyze benefit utilization, trends, cost, and engagement data to shape program design decisions and recommend enhancements that support retention, affordability, and compliance
Serve as a design authority and escalation point for benefit scenarios, interpreting plan intent and regulatory requirements to drive compliant, equitable outcomes.
- Ensure plan documentation and policies accurately reflect program design intent and regulatory requirements
- Partners with internal stakeholders and external vendors to design, communicate, and implement operational and program changes across benefit offerings.
- Create and maintain benefit communication materials for multiple channels, including company websites, vendor platforms, HR systems, management and HR updates, leadership briefings, training materials, and other communication mediums.
- Support and implement benefit design changes, benchmarking industry trends and recommend enhancements with clearly articulated financial and associate impact analysis.
- Maintain Benefit Plan Descriptions (SPDs), policies, procedures, playbooks, and other regulatory required plan documentation, ensuring accuracy, consistency, and regulatory compliance.
- Ensure compliance with applicable federal, provincial, and state regulations including filings.
- Coordinate cross‑functional timelines and deliverables to ensure benefit initiatives and communications are executed effectively and on schedule.
- Perform other duties as assigned, including meeting the physical requirements of the role.
Qualifications
- Bachelor's Degree preferred
- 2+ years of experience in human resources. Prefer benefits experience.
- Prefer experience communicating benefit plans and/or benefit compliance related materials.
- Excel skills, including pivot tables, lookups and formulas.
- Ability to effectively analyze and synthesize large amounts of complex data into relevant insights.
- Strong problem-solving, critical thinking, and analytical skills.
- Power Point creation
- Knowledge of HR systems and processes.
- Creating policies, procedures, processes, new benefits or new services.
- Prefer experience in benefit regulations and reporting.
- Project management experience preferred.
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