Area Accounts Receivable Clerk

Are you detail-oriented and passionate about ensuring accuracy in financial operations? Do you want to play a key role in supporting accounting functions at some of Milwaukee’s premier downtown hotels? If so, we invite you to join our team as an Area Account Receivable Clerk. In this role, you will be responsible for safeguarding assets, balancing transactions, maintaining records, and ensuring compliance with cash handling policies—all while providing support to management and associates across multiple properties.

Connected to Milwaukee’s top destinations, our hotels are part of Marcus Hotels & Resorts, a division of The Marcus Corporation. With a legacy of more than 60 years of hospitality excellence, Marcus Hotels & Resorts is known for outstanding service, unique properties, and a people-first culture that creates extraordinary experiences for both guests and associates.

What you will be doing:

• Ensure accurate and timely customer invoicing while maintaining records that support credit policies, internal controls, and documentation requirements.

• Maintain accounts receivable reports, spreadsheets, and handle month-end activities and special projects as assigned.

• Monitor daily revenues and settlements, ensuring accuracy across hotel and restaurant systems.

• Provide timely, high-quality customer service, including resolving credit card inquiries and chargebacks within required timeframes.

• Manage customer billing for groups, corporate, intercompany, rentals, and attrition, while keeping organized billing files.

• Oversee collections and payment postings of receivables, ensuring targets for current and delinquent accounts are met and reported.

• Review daily revenue by partnering with front office and night audit teams to ensure timely, accurate postings, balancing, and reporting.

• Perform daily balancing of credit card batches, sales tax, allowances, and miscellaneous charges to support accurate Daily Revenue Reporting.

• Other duties as assigned.

What we are looking for:

• High school diploma or equivalent, with 1-3 years of hospitality industry experience in front desk, F&B, accounting, or administration preferred.

• Ability to travel regularly between downtown Milwaukee locations.

• Solid understanding of financial statements, GAAP concepts, and hospitality financial controls, systems, and procedures.

• Ability to handle confidential information sensitively.

• Experience working independently and as part of a team in a fast-paced environment.

• Proficiency in Microsoft Excel, Word, and Outlook.

• Strong written and verbal communication skills.

• Ability to perform accurate mathematical computations.

• Knowledge of general ledger systems, accounting principles, and corporate procedures.

• Flexibility to assist in other accounting functions as assigned.

• Maintain professional demeanor and clean uniform.

What’s in it for you?

• A free, well-balanced meal every shift

• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties

• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

• Free parking

•  “Two for one” movie theater coupons at Marcus Theatres

• Ability to grow your career and transfer within the company while retaining service time

• Early wage access

• Paid time off

• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program, and 401k with employer match

• And more!

Job Type: Full-Time, Hourly

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. With a growing U.S.-based portfolio of 15 hotels and resorts, our properties are recognized for their unique character and style.

Note: This document describes the general nature and level of work required. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Marcus Hotels & Resorts is an equal opportunity employer.