AR Specialist

Job Summary:

Responsible for timely cash application, payment issue resolution, account accuracy, and support of cash flow and credit risk management.

Essential Duties/Responsibilities:

• Post and apply daily payments by matching bank activity and remittance to invoices.
• Resolve short payments, unapplied cash, debit memos, and other payment exceptions.
• Process credit memos and manual billings in a highly accurate and detail oriented manner.
• Investigate account issues and coordinate with internal teams on resolution and escalations.
• Reconcile AR balances, support month-end close, and use aging/performance data to prioritize risk accounts.
• Monitor customer accounts and make decisions regarding credit risks.
• Perform other related duties as assigned.

Knowledge, Skills & Abilities:

• Strong communication, organization, and attention to detail.
• Proficiency in Microsoft Office and accounting/ERP systems.
• Ability to work independently in a fast-paced environment.
• Analytical problem-solving skills; foreign currency knowledge preferred.
• Ability to anticipate work needs and interact professionally with customers.

Education Requirements:

High school diploma or equivalent required; Associate or Bachelor degree in accounting preferred, with at least two years of related accounts receivable or collections experience.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Working Conditions:

• Standard office environment with occasional exposure to the warehouse.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.

Here’s a Few Things We Offer You

• Competitive base salary plus performance-based incentives.
• Comprehensive benefits package, including health, dental, vision, and 401(k).
• Opportunities for career growth in a global organization.
• A collaborative culture committed to innovation, partnership, and continuous improvement.

• Top quality medical, dental, vision, and life insurance plans Waldom pays the majority of the medical plan cost
• Fourteen (14) days of paid time off (PTO) annually (accrued at 2.15 hours per week for the first four (4) years of employment)
• 8 Paid holidays plus 1 floating holiday 
• 8 hours of paid volunteer time off annually
• Corporate Discount Program
• Employee Assistance Program 100% Waldom Paid!
• Generous Paid Maternity & Paternity Leaves
• Tuition Assistance Program 
• Scholarship Program: for your eligible children, grandchildren & legal dependents, up to $8k a year

Affirmative Action/EEO Statement:

Waldom is committed to providing equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, Waldom prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.