AR Specialist - Healthcare

The AR Specialist is responsible for billing and follow-up of accounts according to documented procedures.  Includes but is not limited to: following up on claim status, billing and re-billing of claims, credit balance resolution, denial management, following up on aging accounts, and maintaining up to date account information. 

Essential Responsibilities:

• Monitors claim status and records in system daily for commercial insurance billing.
• Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims
• Review EOBs, assist in verifying patient coverage if needed, and assist with patient billing inquiries through a billing queue
• Conducting outbound calls to insurance companies and/or patients to reconcile account issues and outstanding account balances
• Facilitates and initiates appeals to insurance companies for higher payments and other appeals as needed.
• Handles correspondence from payers to ensure all information required for claim processing is provided.
• Review and resolve credit balances or unassigned money remaining on an account.
• Provides customer service and follow through on account questions.
• Assists with Special Projects as needed.

Education and/or Experience:

• High School Diploma or equivalent; college preferred
• 1-3 yrs of experience with Receivables /collections in a healthcare setting is required 
• Strong telephonic communication skills

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.