AR Specialist

BlackHorn Concrete is seeking a highly organized, detail-oriented, and customer-focused Accounts Receivable Specialist to manage customer billing, collections, account maintenance, and payment processing. This position plays a vital role in maintaining positive customer relationships while ensuring timely collection of outstanding balances and accurate financial records.

The ideal candidate will have strong communication skills, a friendly and professional personality, and the ability to confidently discuss invoices, payments, and account balances with customers.

Accounts Receivable

• Generate and distribute customer invoices accurately and timely.
• Process customer payments received by cash, check, ACH, and credit card.
• Monitor aging reports and track outstanding balances.
• Follow up on past-due accounts through phone calls, emails, and written correspondence.
• Maintain accurate customer account records and payment histories.
• Research and resolve billing discrepancies and customer concerns.
• Reconcile customer accounts and ensure accurate balances.
• Establish and maintain customer credit applications and account files.
• Assist with month-end reporting and account reconciliations.
• Prepare weekly aging reports for management review.

Customer Service

• Serve as a professional point of contact for customer account inquiries.
• Build and maintain strong customer relationships.
• Communicate payment expectations and account policies professionally.
• Work with customers to resolve payment issues and establish payment arrangements when approved.
• Provide exceptional customer service while protecting company interests.

Administrative Support

• Maintain organized electronic and paper filing systems.
• Assist with data entry and reporting as needed.
• Support office staff with administrative duties and special projects.
• Ensure confidentiality of company financial information.

Required

• High school diploma or GED.
• Minimum 2 years of accounts receivable, bookkeeping, accounting, or office administration experience.
• Proficiency with Microsoft Excel, Outlook, and Word.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently and manage multiple priorities.

Preferred

• Experience with Intuit Quick books.
• Construction, concrete, trucking, or service-industry experience.
• Knowledge of lien rights, collection procedures, and commercial accounts.
• Experience managing Net 30 and commercial customer accounts.

Personality & Customer Service Expectations

The ideal candidate is professional, friendly, and confident when speaking with customers. They should be able to maintain positive relationships while addressing payment issues and collecting outstanding balances.

Ideal Candidate Will:

• Have a positive, upbeat, and professional attitude.
• Be comfortable speaking with customers about invoices and payments.
• Handle difficult conversations respectfully and confidently.
• Be detail-oriented and highly organized.
• Take initiative and follow through on tasks.
• Maintain professionalism under pressure.
• Represent BlackHorn Concrete with integrity and excellent customer service.

Performance Expectations

• Invoices processed accurately and on time.
• Outstanding balances followed up on consistently.
• Customer accounts maintained accurately.
• Collections handled professionally and effectively.
• Reports completed accurately and submitted timely.
• Strong customer relationships maintained.

Compensation & Benefits

• Competitive pay based on experience.
• Full-time position.
• Opportunities for advancement.
• Ongoing training and professional development.

Blackhorn Concrete LLC is committed to excellence, accountability, customer service, and teamwork. We are seeking individuals who take pride in their work and contribute to the continued success of our company.