AR Specialist

Join the Fun at Arrow International! 

Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe—and we’re growing fast! 

We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee—you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off—including a bonus week every July! 

If you're looking for a career that’s exciting, meaningful, and full of opportunity—Arrow is the place to be. 

AR Specialist

Cleveland, OH   Finance & Accounting

Position Summary

The Accounts Receivable Specialist is responsible for processing and posting customer payments, maintaining accurate cash and credit card records, reconciling accounts receivable transactions, and ensuring timely collection of outstanding balances. This role partners closely with customers and internal teams to resolve invoice discrepancies, supports audit activities through accurate recordkeeping, and identifies opportunities for process improvements while delivering exceptional customer service.

Primary Responsibilities:

• Prepare the daily cash sheet.
• Posts payments to the various accounts and systems.
• Review cash sheets for accuracy and ensure completeness.
• Process credit card transactions as needed.
• Review credit card transaction log for accuracy and completeness.
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data.
• Reconcile the accounts receivable ledger to ensure that all payments are accounted      for and properly posted.
• Responds to customer requests for information.
• Performs follow-up on aged customer accounts.
• Works with customers and internal teams on open invoices and to resolve any      discrepancies.
• Ensure all processes are documented and updated regularly.
• Works closely with the Director of Shared Services to keep appraised of any      issues encountered, process improvement suggestions, etc.
• Ensures proper recordkeeping and will assist in data collection for audit      purposes.
• Performs other duties as assigned.

• 2+ years of accounts receivable experience. Advanced educational training is      a plus.
• Excellent communication and organizational skills.
• Attention to detail.
• Ability to work with limited supervision.
• Ability to meet deadlines and report progress.
• Maintains confidentiality of corporate and shareholder information.
• Skilled with MS Office and accounting systems. AS400 experience a plus.
• Strong customer service experience.
• Knowledge of general accounting principles, month end process, etc.

Diversity and Inclusion Statement 

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed. 

Equal Opportunity Statement 

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability—except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws. 

Americans with Disabilities Act (ADA) Statement 

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at recruiting@arrowinternational.com 

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