AR & Invoicing Specialist

About the Role

Kandor Management Corporation is seeking a detail-oriented Accounts Receivable & Billing Specialist to join our finance team in Burnaby, BC. This role is responsible for the full accounts receivable cycle — invoicing, collections, payment application, and account reconciliation — across multiple business entities, including Guardteck Security and Everclean Facility Services. The successful candidate will ensure billing accuracy, keep receivables current, and support timely cash collection. This role requires strong attention to detail, solid organizational skills, and the ability to communicate effectively with both internal teams and external customers. As a multi-entity organization, Kandor offers exposure across diverse business lines and the opportunity to develop a broad understanding of finance operations.

Key Responsibilities

Invoicing & Billing

Prepare and issue accurate, timely customer invoices across all entities. Ensure invoicing accuracy by verifying billing against contracts, work orders, hours, and service records before invoices are sent. Process billing adjustments, credits, and corrections. Maintain organized billing records and supporting documentation.

Accounts Receivable & Collections

Review customer payment histories and manage the full collections cycle. Monitor aging receivables and follow up on overdue accounts by phone and email. Apply customer payments and reconcile accounts accurately. Escalate problem accounts with clear documentation and a recommended path forward.

Data, Revenue & Reconciliation

Work with operations to ensure billing and customer data is accurate and complete. Investigate and reconcile billing and payment discrepancies. Review revenue and perform analysis to identify variances, trends, and errors. Reconcile AR sub-ledgers and support month-end close as required. Prepare AR aging and collections reports for finance leadership.

Business Understanding & Process

Develop a strong understanding of the business and its operations to support accurate billing and collections. Adapt to and support new processes and systems as the finance function evolves. Work cross-functionally with operations, finance, and site managers to resolve billing questions. Communicate clearly and professionally with both internal teams and external customers. Take on other projects and duties as needed.

Required Experience and Qualifications

2+ years of experience in accounts receivable, invoicing, billing, or a similar transactional accounting role. Strong attention to detail and a track record of accurate, error-free work. Comfortable with high-volume invoicing and managing multiple priorities. Confident communicator — willing and able to call customers directly about outstanding balances. Strong computer skills, including Excel and accounting/ERP software. Well-organized, dependable, and able to meet recurring deadlines. Comfortable adapting to new processes and systems. Strong written and verbal communication skills.

Considered an Asset

Experience with recurring and contract-based billing. Month-end close experience. NetSuite experience is a plus. Experience learning and working across different systems is a plus — we run multiple platforms. Experience billing in a multi-entity or multi-site service environment (security, cleaning, facilities, property services). Interest in pursuing a CPA designation — we support professional growth and are happy to develop the right person along that path. (Not required.)

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