Analyst/Coordinator, Payroll or Benefits

Job Description

The Payroll Analyst is responsible for the accurate and timely processing of assigned payrolls while ensuring compliance with company policies, collective agreements, and applicable legislation. This role serves as a key contributor within the payroll team, supporting complex payroll functions, reconciliations, issue resolution, and special initiatives. The Payroll Analyst partners closely with HR, site leadership, and internal stakeholders to deliver high-quality payroll services and an exceptional employee experience.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

• Prepare, balance, and reconcile payroll data to ensure accuracy and completeness.

• Audit payroll changes and updates to maintain data integrity and compliance.

• Process earnings, deductions, and statutory withholdings in accordance with company policies, collective agreements, and payroll legislation.

• Calculate complex earnings components including retroactive pay, holiday pay, vacation pay and accruals, employee reimbursements, benefits, pensions, union dues, and paid leaves.

• Perform regular vacation accrual reconciliations and validate vacation balances in accordance with collective agreement language, company policy, and employment standards legislation.

• Investigate payroll discrepancies, conduct root cause analysis, and implement corrective actions.

• Complete payroll system testing and maintain supporting documentation.

• Reconcile and process third-party remittances and payments.

• Provide payroll guidance and responsive support to employees, HR Business Partners, and site leaders.

• Contribute to special projects, process improvements, and continuous enhancement initiatives.

What we’re looking for:

• Demonstrated experience performing full-cycle payroll processing.

• Strong proficiency in Microsoft Excel (including pivot tables and XLookup).

• Payroll Compliance Practitioner (PCP) designation through the Canadian Payroll Association preferred.

• Solid understanding of payroll tax regulations and multi-provincial payroll requirements.

• Experience supporting large, complex payroll environments is an asset.

• Familiarity with Workday is an asset.

• Experience using ServiceNow or similar ticket management systems to track, escalate, and resolve service requests.

• Exceptional attention to detail with the ability to manage high-volume workloads accurately.

• Strong analytical, problem-solving, and investigative skills.

• Excellent customer service and communication skills.

• Ability to work independently and collaboratively within a team environment.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each team member, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work

• Employee Family Assistance Program

• Mentor and provide financial support for CPA program and professional dues

• A robust benefits package including RRSP matching

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

#ExtendicareFinance

Time Type

Compensation Details

​At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

​

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

​

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

​

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.