Administrative Technician, Tax Planning

About The Opportunity 

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.  

This is a full time, ON-SITE, located in Akron, Ohio at the FirstEnergy Corporation Headquarters

This position is accountable for planning, coordinating and performing various administrative and tax compliance activities. 

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.

Responsibilities include:

• Performing a variety of administrative assignments requiring initiative, judgment, and excellent organizational skills

• Compiling, sorting, and analyzing data necessary to support the preparation and filing of various tax returns, including IRS Forms 1099 and state gross receipts taxes 
• Responding timely to requests from business units and third-party vendors for various income and sales tax forms and exemption certificates 
• Supporting tax staff with routine, day-to-day administrative activities, including mailing tax returns, typing letters, organizing files, scanning documents, creating requisitions, and processing invoices and tax bills for payment

• Providing administrative support to Tax Management, including travel arrangement coordination, expense report processing, and scheduling meetings

• Taking initiative to solve problems and bring issues to closure

• Demonstrating a willingness to question established procedures and processes

• Demonstrating sound internal and external customer service

• Consistently anticipating and delivering results

• Proactively working to ensure knowledge is transferred to others

• Demonstrating a solid commitment to all aspects of safety; maintaining a safe workplace for coworkers based upon knowledge of potential hazards and industry regulations/requirements

Qualifications at the Admin Tech I level include:

• High school diploma or GED required.  Associate’s or Bachelor’s degree in Business Administration, Accounting, Finance, Economics or a related discipline is preferred. 

• Minimum 0- 7 years work experience required, experience in an administrative role preferred

• Advanced written and verbal communication skills

• Proficient in Microsoft Office applications Word, Excel and PowerPoint; advanced Excel and Copilot skills preferred

• Must pass the Company’s EEI Support and Administrative Selection System (SASS) test

• Experience with accounts payable, supply chain, other financial disciplines and process improvements is desirable.

• Knowledge of SAP system accounts payable, procurement, and general accounting modules is preferred.

• Ability to follow established practices, procedures, and instructions 

• Produce technical administrative work products in a thorough, timely and accurate manner

• Demonstrates attention to detail by consistently delivering timely and accurate work product

• Flexibility and ability to adapt to shifting priorities

• Demonstrated excellent interpersonal and teamwork skills with ability to independently prioritize workloads, meet deadlines, and work in a fast-paced environment

• Excellent customer service skills, including the ability to be friendly, courteous, and helpful towards internal and external customers

• Ability to work independently on special assignments as directed

• Demonstrated experience making recommendations for process improvements when appropriate

Qualifications at the Admin Tech Level II include all of the above plus:

• Minimum 7 years work experience required, experience in an administrative role preferred

EEI Testing
We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies.  We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests.  Click this link to access the practice tests. You will be prompted for a name and password. Use firstenergy for both.
https://secure.eei.org/eeitests/onlineproducts/Login.aspx

Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration.  You must have Adobe Acrobat Reader on your computer.