Administrative Assistant - Accounts Receivable and Customer Credit

Don Hewlett Chevrolet Buick is currently accepting applications for an Accounts Receivable and Customer Credit Supervisor to join our Hewlett Parts Center.

Our Hewlett Parts Center continues to rank top 10 in the nation in parts and accessories. We are people-oriented company that is committed to providing high levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity, and dedication of our employees. We are looking for focused, self-motivated team members with strong work ethic and verbal communication skills

Essential Duties

• Customer Account Management

Review customer credit applications, establish account terms and set up new accounts

Monitor customer account performance and compliance with credit policies

Revise customer account terms.

Manage customer inquiries and claims and resolve account issues

Establish relationships with key customer accounts

• Billing

Supervise preparation and delivery of customer invoices

Manage customer billing issues and customer training toward self sufficiency

• Accounts Receivable

Supervise the accurate and timely receipt and posting of all payments

Coordinate and reconcile customer payments retrieved by delivery vendors

• Collections

Monitor all customer account aging and payment status

Perform periodic customer account credit risk assessments

Supervise communication with delinquent customers and in-house sales staff

Supervise collection efforts in accordance with collection policies

• Management and Reporting

Develop and implement improved processes for account management, billing and collections, and customer satisfaction

Supervise, coach and train employees toward peak performance in a high volume atmosphere

Prepare and issue monthly reports to management with action recommendations including write offs

Coordinate activities with Controller and accounting personnel

Qualifications

• Bachelor or Associates Degree Preferred
• 4 years of accounting or accounts receivable experience
• 2 years of management experience preferred
• Automotive Dealership experience preferred
• CDK management system experience preferred

Benefits

• Medical, Dental and Vision Insurance as well as other ancillary products
• 401(k) retirement and savings plan with employer matching funds
• Paid Time Off and Holidays
• Employee Discounts on all services
• Employee Assistance Program

**All applicants must demonstrate the ability to pass pre-employment testing to include background check and drug screen**

The Hewlett Family of Dealerships provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sec, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.