Accounts Specialist / Accounts Receivable

Job overview

Perform a variety of routine accounting duties to ensure correct reporting of revenues and costs, the timely payment of invoices, and/or timely receipt of monies owed to the hotel. Duties performed are at entry-level in a training capacity, with supervision from higher-level accountants.

At InterContinental Hotels & Resorts^® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.

• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
  of getting things done.

• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

• Process payment of invoices and strict adherence to all accounting policies and procedures.
• Prepare all billings for mailing
• Work directly with the catering and banquet teams to ensure accurate billing of clients
• Maintain organized files for open and paid invoices
• Place appropriate calls to clients for collections and maintain detail call logs of all correspondence with client
• Prepare over 60-day report with detailed descriptions of account balances
• Post all checks received – i.e. direct bill payments, advanced deposits, misc. checks
• Prepare advanced deposit log as well as research any outstanding items
• Assist guests with questions concerning charges on their credit card statements
• Prepare and maintain monthly aging reports
• Monthly gift certificate reconciliation log
• Ensure accurate distribution of gift certificates to hotel personnel
• Create and maintain client accounts in PMS
• Post credit card payments from clients when appropriate
• Help prepare documents for, and participate in, the Monthly Credit Meeting
• Research and respond to all credit card chargeback’s
• Maintain all direct bill applications
• May assist with other duties as assigned
• Assist in the preparation of credit checks
• Carrying or lifting items weighing up to 25 pounds
• Standing up and moving about the front office or other designated areas
• Communicating with other people
• Handling objects, supplies, boxes of merchandise, etc.
• Bending, stooping, kneeling, crouching, reaching
• Reading abilities are utilized often when reading invoices and work materials.
• Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.
• Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions.
• Strong customer service skills are required.
• May be required to work nights, weekends, and/or holidays.

The hourly pay rate for this role is $24.00.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.