Accounts Receivable Specialist
Winter Services • Milwaukee, Wisconsin • Full Time
Posted on Thu, May 7, 2026
The Accounts Receivable Specialist performs a variety of accounting and administrative tasks related to the maintenance and processing of customer contract review, invoicing, cash application, collections, and account reporting. This role will be responsible for managing a set of assigned National and Regional customer accounts, collaborating with the Operations and Sales departments.
Key Responsibilities:
- Review and process all customer contracts in NetSuite
- Monitor preferred invoice delivery methods, including email, portal upload, and consolidated billing sheets.
- Proactively managing the customer required Supplier Portals to ensure the invoice process is completed timely and accurately.
- Participating in Weekly outstanding AR Aging calls with the National Account Directors and / or General Managers.
- Responding to customer inquiries
- Collaborate with outside departments, researching invoice discrepancies and issuing credit memos as appropriate
- Provide compliance documentation to customers, such as W9, COI, and ACH forms
- Identify delinquent accounts and provide collection recommendations to the Controller, General Manger, and Revenue Manager as needed.
- Performs all other duties as assigned.
- Manage and update customer accounts, ensuring customer data is up to date.
- Assist Sales Representatives with customer contracts, ensuring all required compliance documentation is submitted promptly.
- Manage daily cash applications through Check, ACH, and Credit Card deposits.
- Assist with month-end closing, ensuring all payments are accounted for and properly posted.
- Build and maintain strong relationships with key customers, providing a high level of customer service.
- Conduct written and verbal customer communications, providing copies of statements, invoices, and requesting payment status.
- Resolve customer billing inquiries, collaborating with the Sales rep regarding any disputes
- Ensure invoices are processed and submitted to customers promptly.
- High school diploma or G.E.D. equivalent
- 2-4 years of accounts receivable or general accounting practices and principles
- Knowledge of office administration and procedures
- Proficient in Microsoft Office (i.e. Word, Excel, Outlook); experience with NetSuite preferred, Salesforce is a plus
- Discretion and trustworthiness due to frequent contact with confidential material
- Strong communication and organizational skills
- Outstanding organizational and analytical skills and ability to manage multiple competing priorities simultaneously in a fast-paced environment
- Competitive market compensation commensurate with experience
- Medical, Dental, and Vision Insurance Benefits
- Company-sponsored Group Life Term & Short-Term Disability Insurance
- 401 (k) with company match
- Paid vacation and holiday