Accounts Receivable Specialist

We are seeking an experienced Accounts Receivable Specialist with a strong background in the HVAC industry to manage customer billing, collections, and account reconciliation. This role requires hands-on experience with maintenance/service agreement billing and QuickBooks Online. This is a fully in-office position and is not eligible for remote or hybrid work.

Key Responsibilities

• Manage full-cycle accounts receivable, including invoicing, posting payments, and account reconciliation
• Handle billing and collections related to HVAC service work and maintenance plans
• Monitor aging reports and follow up on past-due accounts
• Process credit cards, ACH, and check payments accurately and timely
• Maintain accurate customer records in QuickBooks Online
• Work closely with service, dispatch, and management teams to resolve billing discrepancies
• Prepare AR reports and assist with month-end close as needed
• Provide professional, customer-focused communication regarding billing inquiries

Required Qualifications

• Minimum 2 years of Accounts Receivable experience in an HVAC company
• Direct experience billing HVAC maintenance or service plans
• Proficient in QuickBooks Online (required)
• Strong understanding of HVAC invoicing, service tickets, and customer accounts
• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to work independently in a fast-paced, in-office environment

Work Environment

• 100% in-office position
• Standard business hours