Accounts Receivable Specialist

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.

What does an Accounts Receivable Specialist do at Rinnai? 

This role requires a detail-oriented individual with Accounts Receivable and Collection experience who will take full ownership of the A/R & Collections position at a medium sized company. The candidate should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask. The successful candidate should be a strong communicator (both electronically and verbally) as this role will frequently deal with customers and management.

• This position is located at 103 International Dr. Peachtree City, GA.
• Schedule: Monday-Friday
• Hours: 8:00am-5:00pm
• Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, Paid Volunteer Community Service Day, and so much more.

RESPONSIBILITIES

• Contact customers via phone, email, or written correspondence to collect overdue payments
• Follow up on payment commitments and missed deadlines
• Maintain detailed and accurate records of all collection activities
• Prepare aging reports and assist with credit risk assessment
• Review accounts to determine appropriate collection actions
• Negotiate payment plans and settlements with customers
• Resolve billing discrepancies and disputes
• Collaborate with sales and customer service teams to resolve account issues
• Escalate accounts when necessary (e.g., legal action or external agencies)
• Discuss accounts during reviews with Manager, Finance Business Services
• Meet monthly collection targets and performance goals
• Perform other needed requests by the Manager, Finance Business Services

ADMINISTRATION

• Complete month end requirements as needed.
• Reprint and email invoices as requested.
• Prepare and edit letters, reports, memos, and emails.
• Submittal standard deliverables timely.

REQUIREMENTS:

KNOWLEDGE

• High school diploma or equivalent required.
• Minimum 3 years of accounting, billing, customer service or related experience in corporate environment
• High degree of familiarity with accounts receivable functions.

SKILLS

• Extremely detail oriented
• Proficiency with various Microsoft Office applications
• Analytical, flexible and able to adjust and learn new processes and procedures

ABILITIES

• Multitask with competing priorities
• Excellent oral and written communication skills
• Ability to analyze large sets of data.
• Comply with corporate ethics and policy standards.

Physical Requirements:

Physical Activities

• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Communicating with others to exchange information.
• Assessing the accuracy, neatness, and thoroughness of the work assigned

Physical Demands

• Sedentary work that primarily involves sitting or standing.

Environmental Conditions

• No adverse environmental conditions expected.

Benefits

Medical, Dental, Vision, and Prescription 

Flexible Spending Account (FSA) options for

Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays 

401(k) Plan with Company Match 

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.