Accounts Receivable Specialist - Residential Solar

MARS Home Solutions

Position Title: Accounts Receivable Specialist

Department: Finance

Reports To: VP of Finance

Employment Type: Full Time

About MARS Home Solutions:

MARS Home Solutions is a growing force in the renewable energy industry, committed to building a talented, engaged workforce that drives our mission forward. We believe great teams are built on trust, integrity, and a shared commitment to doing excellent work. We invest in our people through mentorship, training, and a workplace culture where everyone's contribution matters.

MARS Home Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Summary:

The Accounts Receivable Specialist is responsible for managing customer accounts, monitoring outstanding balances, and ensuring timely collection of payments to support the company's cash flow and financial objectives. This role oversees receivable activities including payment application, account reconciliation, collections, and the resolution of billing discrepancies while maintaining accurate financial records and strong customer relationships.

Working closely with Accounting, Project Management, and Operations teams, the Accounts Receivable Specialist supports the billing process throughout the lifecycle of all projects. The ideal candidate is organized, detail-oriented, and proactive in resolving account issues, helping to ensure efficient financial operations and contributing to the successful execution of current and future projects.

Key Responsibilities:

• Manage and process incoming payments, ensuring accurate and timely application to customer accounts.
• Prepare and distribute customer invoices, ensuring billing accuracy and timely submission in accordance with contract terms and company procedures.
• Monitor accounts receivable aging reports and proactively follow up on outstanding invoices to reduce delinquent balances.
• Communicate with customers regarding invoices, payment status, outstanding balances, and collection efforts to facilitate timely payment.
• Establish and coordinate payment arrangements in accordance with company policies and approved terms.
• Investigate and resolve billing discrepancies, payment issues, and accounting concerns by partnering with Accounting, Project Management, and Operations teams.
• Maintain accurate and organized records of customer accounts, collections activities, payment history, and correspondence.
• Reconcile customer accounts and prepare account statements as needed.
• Prepare and distribute accounts receivable reports, aging summaries, and other financial data for management review.
• Assist with the preparation, review, and tracking of project estimates, proposals, and related documentation as needed.
• Assist with month-end and year-end close processes related to accounts receivable activities.
• Ensure compliance with company procedures, contractual requirements, and accounting best practices.
• Identify opportunities to improve collections processes, reporting accuracy, and overall accounts receivable efficiency.

Required Qualifications:

• High school diploma or equivalent required; Associate's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Minimum of 2 years of experience in accounts receivable, billing, collections, or a related accounting/finance role.
• Experience with customer invoicing, payment processing, account reconciliation, and collections processes.
• Experience communicating directly with customers regarding billing, payment status, and account resolution.
• Proficiency with Microsoft Office Suite, including Excel, and accounting software such as QuickBooks.
• Strong understanding of basic accounting principles and accounts receivable processes.
• Excellent organizational, time management, and attention-to-detail skills.
• Strong verbal and written communication skills with a customer-service-oriented approach.

Preferred Qualifications:

• Experience working in construction, solar, renewable energy, or a related industry.
• Familiarity with construction billing practices, lien waivers, contracts, purchase orders, and project-based accounting.
• Experience supporting estimates, proposals, bid packages, project costing, or related administrative functions.
• Knowledge of ERP or accounting systems commonly used in construction or project-based environments.
• Demonstrated ability to manage collections efforts and negotiate payment arrangements while maintaining positive customer relationships.
• Experience preparing financial reports, aging reports, and account reconciliations.
• Accounting or finance certifications are a plus.

Skills/Knowledge/Abilities:

• Strong customer service and interpersonal skills, with the ability to communicate professionally and effectively with customers regarding billing, payment status, and account inquiries.
• Excellent negotiation and relationship-building skills with the ability to establish payment arrangements while maintaining positive customer relationships.
• Strong organizational skills and attention to detail, with the ability to manage multiple accounts, deadlines, and priorities simultaneously.
• Proficiency in Microsoft Office Suite, particularly Excel, and accounting software such as QuickBooks.
• Ability to analyze account activity, identify discrepancies, and resolve billing and payment issues in a timely manner.
• Strong problem-solving and critical-thinking skills with a proactive approach to collections and account management.
• Ability to maintain accurate financial records and handle confidential information with professionalism and discretion.
• Ability to work independently while collaborating effectively with Accounting, Project Management, Estimating, and Operations teams.
• Ability to maintain confidentiality and exercise discretion when handling sensitive financial and customer information.

Physical Requirements:

• Prolonged periods of sitting and working at a computer.
• Regular use of standard office equipment, including computers, phones, printers, and scanners.
• Ability to communicate effectively with employees, customers, vendors, and other business partners in person, by phone, and electronically.
• Ability to occasionally lift and move office materials and files weighing up to 15 pounds.
• Visual acuity sufficient to review financial data, reports, spreadsheets, and other business documents.
• Ability to occasionally bend, reach, stoop, and move throughout the office environment.

Compensation & Benefits:

• Medical, Dental, and Vision insurance
• Company-paid Life Insurance
• 401(k) with Company Match
• Paid Sick Time, PTO, and 6 paid holidays
• Cell Phone Reimbursement (working mobile device required)
• Structured training and hands-on mentorship
• Team Building Events and Team Trainings
• Opportunity to grow within a thriving renewable energy company